Ashlee Pollack
Boca Raton,FL
Summary
Organized and motivated individual eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company and personal growth. Miss Pollack has over 10 years of team-building experience with various sports and extracurricular activities. Miss Pollack was a key component to various club and travel softball teams in both New Jersey and Florida for 11 years. She was also a part of her high school girls' varsity weightlifting team. In addition to her various sports activities, she has 8 years of piano experience. Miss Pollack gained a CPR and First Aid Certification in 2019 and was recertified in 2022. She has many years of experience in leading, volunteering and babysitting and is currently pursuing a degree in Multimedia Studies from Florida Atlantic University.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CHAARG Vice President at FAU
CHAARG
Boca Raton, FL
06.2023 - Current
- Identified problems and implemented solutions to better streamline operations.
- Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
- Led team in strategic executive-level planning.
- Determined performance goals and offered tactics for achieving milestones.
- Implemented and monitored internal control procedures.
- Set goals and expectations for direct reports using performance review process, holding staff accountable.
- Communicated clear and consistent messages regarding departmental goals to produce desired results.
- Planned and facilitated meetings to share marketing plans and explain future business goals.
- Built and established relationships with members and guests to help in pursuit of fitness goals.
Bay Host
TopGolf
Pompano Beach, FL
11.2023 - 02.2024
- Greeted customers and provided them with information about the facilities amenities.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Participated in team meetings to discuss new menu items or changes in policy.
- Served alcoholic beverages responsibly in accordance with state laws.
- Provided accurate change for cash transactions using a cash register system.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Volunteer
Florida Atlantic University Basketball Camp
Boca Raton, FL
06.2023 - 06.2023
- Engaged children in interactive activities and organized arts and crafts, sports games and events.
- Conducted required recordkeeping activities to comply with camp requirements.
- Oversaw proper camper placements based upon age, skill and group.
- Communicated and maintained personal contact with parents or guardians to discuss achievements and behavior concerns.
- Handled check-in duties to acclimate new campers.
- Assisted in coordinating, planning and direction of daily activities for participants aged 6 to 17.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Helped with prep, set up, and breakdown of community and public events.
- Assisted with and organized programs, events, and activities to drive outreach initiatives.
- Collaborated with others by contributing time, effort and talent to advance needs or further missions.
- Established and maintained relationships with fellow volunteers and organizational stakeholders.
- Greeted guests and offered assistance in finding specific departments or personnel.
- Resolved complaints or issues using strong customer service and engagement skills.
Vacation Bible School Volunteer
Saint Lukes Church
Oviedo, FL
06.2019 - 06.2022
- Supervised students outside the classroom during recess, lunch, and breaks.
- Organized and distributed materials needed for planned classroom activities.
- Offered general support to instructors, handed out documents, and straightened up classrooms.
- Promoted positive relationships between students by encouraging kindness and respect.
- Engaged students to share ideas and collaborate together on projects.
- Oversaw the safety and well-being of students under care during teacher absences.
- Mentored students in academics to build skill levels.
- Kept students safe and focused during off-site field trips.
- Explained class procedures and important dates.
- Assisted faculty members or staff with student conferences.
- Notified instructors of errors or problems with assignments.
- Scheduled teaching observations to receive supervisor feedback about teaching performance.
- Led discussion sections and tutorials under the teacher's direction.
Babysitter
Various
Oviedo, FL
07.2018 - 05.2022
- Supervised and cared for children ages 3 to 12.
- Used organization and time management skills to multitask and keep children on set schedules.
- Created a safe environment for children by removing hazards and developing appropriate boundaries and rules.
- Communicated with children's parents or guardians about daily activities, behaviors, and related issues.
- Responsibly watched children while parents were out.
- Listened to parent directions and followed guidelines for children's care.
- Worked to keep home areas neat and tidy.
- Aided with bathing, dressing, teeth brushing, and diapering to promote healthy personal hygiene.
- Cared for children's hygiene and personal needs by changing diapers, bathing, and feeding.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Reacted quickly in emergency situations and used good judgment under stress.
Volunteer
HOPE Helps Inc.
Oviedo, FL
09.2019 - 08.2021
- Processed, organized and conducted inventory of various donated goods.
- Encouraged people to be active in the community by organizing events and projects.
- Set up tables and chairs and unloaded equipment for various volunteer events.
- Helped organize projects to aid the community and individuals.
- Collaborated with others by contributing time, effort, and talent to advance needs or further missions.
- Offered support and assistance to community members.
- Greeted guests and offered assistance in finding specific departments or personnel.
- Followed directions from supervisors and completed tasks within the appropriate timeframe.
- Established and maintained relationships with fellow volunteers and organizational stakeholders.
- Helped with prep, set up, and breakdown of community and public events.
- Assisted with facilities maintenance, basic cleaning, and trash removal.
Babysitter
Various
Burlington, NJ
06.2017 - 05.2018
- Monitored children's safety and well-being to prevent accidents and falls.
- Enforced rules to teach good manners and maintain a safe environment.
- Cared for children of various ages and assisted with feeding, dressing, and daily activities.
- Communicated with parents about daily activities and any concerning behaviors.
- Supervised and cared for children ages 3 to 12.
- Used organization and time management skills to multitask and keep children on set schedules.
- Listened to parent directions and followed guidelines for children's care.
- Worked to keep home areas neat and tidy.
- Cared for home after children went to bed by clearing dishes and putting away toys.
- Aided with bathing, dressing, teeth brushing, and diapering to promote healthy personal hygiene.
- Reacted quickly in emergency situations and used good judgment under stress.
Education
Florida Atlantic University
Boca Raton, FL05.2026
High School Diploma -
Hagerty High School
Oviedo, FL05.2022
Skills
- Punctual and Dependable
- Collaborative and Team-Oriented
- Initiative and Judgment
- Written and Verbal Communication Skills
- Organizational and Planning Skills
- Preventive Maintenance
- Attention to Detail
- Relationship Building
- Encouraging Participation and Inclusivity
- Safe Food Handling
- Customer Service
- Complex Problem-Solving
- Point of Sale (POS) System Operations
Languages
American Sign Language
Elementary
Certification
- CPR and First Aid Training - 2019, 2022
Timeline
Bay Host
TopGolf
11.2023 - 02.2024
CHAARG Vice President at FAU
CHAARG
06.2023 - Current
Volunteer
Florida Atlantic University Basketball Camp
06.2023 - 06.2023
Volunteer
HOPE Helps Inc.
09.2019 - 08.2021
Vacation Bible School Volunteer
Saint Lukes Church
06.2019 - 06.2022
Babysitter
Various
07.2018 - 05.2022
Babysitter
Various
06.2017 - 05.2018
Florida Atlantic University
High School Diploma -
Hagerty High School
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