Ashlee Rodriguez
Phoenix,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Rental Coordinator
Golf Tournaments, Inc
09.2019 - Current
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Executed sales and marketing initiatives to increase revenue for company.
- Implemented rental asset processes and cleanliness standards.
- Drafted quotes, confirmed orders and managed transfers to handle rental needs efficiently.
- Coordinated with sales teams and clients to manage inventory, adjust orders and handle logistics.
- Generated leads for golf car rentals through targeted marketing.
- Supervised site investigations, reported issues and escalated those that required further assistance.
- Maintained store equipment, printers and fax machines.
- Identified and communicated customer needs to logistic and maintenance teams.
Special Event Coordinator
Golf Tournaments, Inc.
04.2010 - 09.2019
- Supervised staff during events and maintained efficient performance.
- Coordinated efficient set-up and clean-up for each event for quick facilities turnarounds.
- Staffed events by maintaining roster of available personnel and reliable service providers.
- Greeted patrons and participants at events to guide guests to locations and answer questions.
- Used Microsoft Excel to coordinate complete timeline for event planning and execution.
- Streamlined event efficiencies by accurately coordinating and managing customer itineraries.
- Delivered smooth training execution by coordinating site selection, marketing, event management and follow-up.
- Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.
- Generated client retention by accurately organizing and executing events with needs for golf cars.
Education
High School Diploma -
Horizon High School
Brighton, CO05.2009
Skills
- Rental Sales
- Team Goals
- Dispatching Workers
- Providing Feedback
- High-Volume Environments
- Organizational Systems
- Client Satisfaction
- Rental Agreement
- Microsoft Applications
- Credit and Debt Card Processing
- Records Filing
Timeline
Rental Coordinator
Golf Tournaments, Inc
09.2019 - Current
Special Event Coordinator
Golf Tournaments, Inc.
04.2010 - 09.2019
High School Diploma -
Horizon High School
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