ASHLEE RODRIGUEZ
ONTARIO,CA
Summary
Talented leader with analytical approach to business planning and day-to-day problem-solving. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
01.2023 - Current
- Provides outstanding customer service, taking orders accurately and effectively
- Making sure drinks are to standard, handling cash properly from start to finish, checking for food accuracy
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Sales Associate
Kipling
09.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Assistant Manager
Papa Johns
01.2021 - 01.2023
- Developed and implemented efficient daily workflow and task plans for staff members assigned to shifts.
- Managed the training process for a team of 15 associates, promoting productivity and consistency.
- Maintained financial records for daily transactions, managed bank deposits, and disbursed funds to delivery drivers
- Oversaw HR submissions and interviewed potential candidates throughout the hiring process
- Achieved optimized staffing levels by considering both labor hours and productivity sales.
Interim General Manager
Papa Johns
01.2022 - 01.2022
- Assumed the role of Interim General Manager during the Medical Leave period of the General Manager
- Conducted daily inventory check and placed orders to restock utilized products.
- Administered the submission of staff accountability, interviews and potential candidate information to Human Resources.
- Optimized scheduling process to align with projected Labor and Sales needs
- Maintained code adherence for store Health Inspections
- Verified and reported end-of-day cash accuracy, ensuring precise accounting.
Team Member
Papa Johns
01.2021 - 01.2021
- Executed food preparation tasks following the regulations set by California Food Handling guidelines.
- Ensured quality customer service by double-checking product and order accuracy
- Oversaw cash register operations for entire shift, demonstrating trustworthiness and attention to detail
- Maintained a clean and organized working area, ensuring efficient productivity.
Education
High School Diploma -
Colony High School
Ontario, CA01.2021
Skills
- Team player
- Follows instructions
- Hard working
- On time and ready to work
- Cash Handling
- Customer Service
- Accountable
- Reliable
Certification
California Food Handlers Card, 2026-08-01
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Sales Associate
Kipling
09.2023 - 01.2024
Barista
Starbucks
01.2023 - Current
Interim General Manager
Papa Johns
01.2022 - 01.2022
Assistant Manager
Papa Johns
01.2021 - 01.2023
Team Member
Papa Johns
01.2021 - 01.2021
High School Diploma -
Colony High School