Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Stay at home mom/homemaker
self employeed-Arizona
03.2020 - Current
Managed household and family responsibilities, including child care
Organized and planned family events and activities
Developed strong organizational and time management skills.
Front Desk Receptionist
Americinn-Elkhorn, WI
Elkhorn
11.2018 - 02.2020
Performed all check-in and check-out tasks
Managed online and phone reservations
Informed customers about payment methods and verified their credit card data
Registered guests collecting necessary information
Welcomed guests upon their arrival and assigned rooms
Provided information about our hotel, available rooms, rates, and amenities
Responded to clients' complaints in a timely and professional manner
Communicated with housekeeping staff to ensure all rooms are clean and accommodated to guests' needs
Up-sell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Ran night audit
Monitored the activities within the property, the distribution of keys, and access to the building
Maintain the lobby, front desk, and common areas
Washed & folded laundry
Prepared breakfast and clean up duties.
Resident Care Provider
Tender Reflections Assisted Living-Elkhorn, WI
Elkhorn
03.2018 - 04.2018
Assisted residents with dressing and other daily tasks
Maintained and updated individual resident records and documents
Comforted and reassured residents
Maintained confidentiality and security for all residents' information
Thoroughly cleaned common areas, staff area, residents rooms and bathrooms
Washed, folded and returned resident bedding, towels and clothes
Maintained and followed standard quality, safety, environmental and infection control policies and procedures.