Ashlee Smith
Crestview,FL
Summary
Conscientious professional with experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
3
3
years of professional experience
Work History
Child Welfare Case Manager
Families First Network
06.2023 - 05.2024
- Expedited permanency planning for children by diligently working towards reunification or alternative placement options when necessary.
- Increased family reunification rates through diligent monitoring of progress and adjusting interventions as needed.
- Maintained confidentiality of sensitive information while ensuring comprehensive documentation practices were consistently followed throughout case management activities.
- Ensured timely case closure by completing thorough documentation and maintaining accurate records for each family served.
- Strengthened community support networks by connecting families to appropriate resources and services.
- Supported children''s educational success by working closely with school personnel to address academic challenges, attendance concerns, and other barriers to learning.
- Supported positive parenting skills by providing parents with education, guidance, and coaching throughout the case management process.
- Prevented child maltreatment recurrences by effectively identifying risk factors and implementing evidence-based prevention strategies in collaboration with clients and service providers.
Hospitality Worker
Royal Destinations
04.2022 - 05.2023
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Implemented effective time management strategies during high-volume periods which resulted in reduced wait times and increased guest satisfaction.
- Coordinated with housekeeping teams to prioritize room cleaning schedules based on guest arrivals or special requests.
- Facilitated smooth communication between departments to address issues proactively rather than reactively.
- Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
- Streamlined check-in and check-out processes for heightened efficiency and reduced wait times.
Substitute Teacher
Okaloosa County School District
09.2021 - 05.2023
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Education
Bachelor's of Social Work -
University of West Florida
Pensacola, FL 05.2023
Skills
- Case service plans
- Cultural Competency
- Family Support
- Case Planning
- Child Advocacy
- Task Prioritization
- Adaptability
- Relationship Building
- Attention to Detail
Timeline
Child Welfare Case Manager
Families First Network
06.2023 - 05.2024
Hospitality Worker
Royal Destinations
04.2022 - 05.2023
Substitute Teacher
Okaloosa County School District
09.2021 - 05.2023
Bachelor's of Social Work -
University of West Florida
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