Ashlee Stoneburner
West Yellowstone,MT
Summary
Communicative Police Officer successful at developing positive relationships with colleagues and citizens. Approaches each situation with alertness, compassion and concern. Continually followed procedures to maintain safety, documentation and meet legal requirements.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Police Officer
West Yellowstone Police Department
04.2022 - Current
- Enforce local and state laws, ensuring public safety and crime prevention
- Processing incident reports and maintained detailed records
- Conducting investigations and participated in court hearings when required
- Patrolling assigned areas, addressing any potential concerns
- Rendering aid to accident victims and other persons requiring first aid for physical injuries
- Diffusing dangerous situations using training and expertise
- Supervising public events to maintain order and enforce laws
- Designing diagrams of crime and accident scenes and interview principals and eyewitnesses
- Interviewing victims, complainants and witnesses to obtain accurate information
- Applying crisis intervention strategies as appropriate to mitigate potential harm
- Developing strong relationships with community members through proactive policing initiatives.
- Training other officers in use of Taser application
Lead Transportation Dispatcher
Xanterra Travel Collections
06.2021 - 12.2021
- Managed the dispatch of field personnel to various locations in an organized and timely manner
- Dispatched workers and crews to assigned locations
- Cash handling
- Updated department processes
- Ensured compliance with federal, state, and local regulations related to transportation safety
- Assisted with hiring, training, and evaluating new employees.
Medical Records Clerk
Slocum Center For Orthopedics & Sports Medicine
08.2020 - 05.2021
- Retrieved requested medical records in a timely manner while maintaining confidentiality of protected health information
- Organized files alphabetically according to established protocols
- Maintained and operated variety of health record indexes and storage and retrieval systems to collect, classify, store and analyzed information
- Managed release of information requests in accordance with applicable laws and regulations
- Delivered charts to assigned areas of hospital or medical facility by following established routing procedures
- Updated patient demographic information in medical records
- Verified accuracy of data entered into electronic health record system
- Scanned paper medical records for electronic filing
- Utilized software programs to accurately document patient information into electronic databases
- Provided customer service to patients by answering questions regarding their records
- Maintained up-to-date knowledge of HIPAA regulations related to the protection of PHI.
Preschool Assistant Teacher
Fern Ridge Child Development Center
06.2019 - 04.2020
- Utilized positive reinforcement techniques to encourage desired behaviors from students
- Tracked attendance and grades in class registries
- Discussed individual students' needs and progress
- Supervised, evaluated, and plan assignments
- Prepared materials and classrooms for class activities
- Kept classrooms and play areas tidy and well-organized for safety.
Team Lead
Bed Bath & Beyond
08.2017 - 05.2019
- Notified supervisors of overarching customer and team member concerns
- Trained staff on product knowledge to ensure customers received accurate information, displaying excellent instructional abilities
- Recommended changes in working conditions and equipment to increase business unit and team efficiency
- Resolved problems and escalated high-level issues to supervisor within established timeframes
- Administered and created training and awareness presentations or materials
- Assumed managerial responsibilities in the absence of supervisors
- Managed stock replenishment
- Addressed customer questions and recommended appropriate products and services to increase satisfaction.
Youth Program Leader
Willamalane Parks & Recreation
08.2015 - 06.2018
- Oversaw before and after-school care program
- Evaluated staff, volunteer, and community training programs
- Assessed individual needs of each student in order to create personalized approaches towards achieving success
- Monitored progress of projects, identified areas for improvement and implemented corrective action plans when necessary
- Collaborated with teachers, parents and guardians and other stakeholders to ensure successful outcomes for the children's goals
- Provided direct service and support to children and parents, such as handling referral for child advocacy issues, conducting needs evaluation, and resolving complaints
- Coordinated recreational activities to encourage physical fitness, healthy lifestyle choices and social interaction.
Receptionist
Nails Uncorked
02.2016 - 07.2016
- Received payments and recorded receipts for services
- Operated multi-line phone system efficiently while managing high call volume
- Maintained a clean and friendly work space
- Scheduled Appointments
- Greeted guests to determine nature and purpose of visit and directed or escorted to specific destinations.
Education
Completed Coursework Towards High School Diploma -
Springfield, Oregon06.2016
Skills
- Trustworthy
- Reliable
- Dependable
- Problem Solving
- Excellent communication and interpersonal skills
- Strong attention to detail and organization
- Ability to safely and responsibly handle confidential information
- Exceptional Telephone Etiquette
- Conflict Resolution Techniques
- Evidence Preservation
Certification
- Crisis Intervention Training Certification
- Peace Officer Standards and Trainings Certification
- School Recourse Officer Certification
- CPR Certification
- Taser Instructor
- Evidence Technician
Volunteer Experience
- Volunteer, Springfield Police Department, Springfield, OR, Recruited and signed up volunteers and staff.
- Acquired knowledge of fundraising techniques through actively participating in outreach campaigns.
- Volunteer, Willamalane Parks & Recreation, Springfield, OR
- Volunteer, Camp Harlow, Eugene, OR, Organized and assisted with events, activities and programs to drive outreach initiatives.
- Read to children and taught them simple painting, drawing, handicrafts, and songs.
- Recommended and initiated other measures to control behavior, such as caring for own clothing and picking up toys and books.
- Fostered an atmosphere of mutual respect between staff members and children by setting clear expectations on behavior.
- Maintained safe play environment by carefully monitoring children.
- Organized and participated in recreational outings, trips, and games.
- Followed safety and security protocols to protect children and foster learning.
- Created educational plays, skits and programs for children to perform.
- Recorded student attendance and noted presence of new students.
Timeline
Police Officer
West Yellowstone Police Department
04.2022 - Current
Lead Transportation Dispatcher
Xanterra Travel Collections
06.2021 - 12.2021
Medical Records Clerk
Slocum Center For Orthopedics & Sports Medicine
08.2020 - 05.2021
Preschool Assistant Teacher
Fern Ridge Child Development Center
06.2019 - 04.2020
Team Lead
Bed Bath & Beyond
08.2017 - 05.2019
Receptionist
Nails Uncorked
02.2016 - 07.2016
Youth Program Leader
Willamalane Parks & Recreation
08.2015 - 06.2018
Completed Coursework Towards High School Diploma -
- Crisis Intervention Training Certification
- Peace Officer Standards and Trainings Certification
- School Recourse Officer Certification
- CPR Certification
- Taser Instructor
- Evidence Technician