Hardworking and passionate job seeker with strong customer service skills eager to secure entry-level position. Ready to ensure safety and administration in entertainment with team.
Overview
3
3
years of professional experience
Work History
Sales Associate
Aeropostale
06.2024 - Current
Handle cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Manage returns, exchanges and refunds in accordance with store policy.
Maintain a calm demeanor and professionally manage issues in busy, high-stress situations.
Improving customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Accurately process POS transactions, return change and receipts to customers.
Assist in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Enhance team productivity by fostering a positive work environment and providing support to colleagues as needed.
Medical Billing Specialist
Sunday Billing and Practice Management
05.2021 - Current
Post and apply patients' copays and deductibles.
File and update patient information.
Reduce errors in medical billing by meticulously reviewing patient records and ensuring accurate coding.
Enter charges weekly into the practice management software system.
Intern Special Education Pre-K Teacher's Assistant
Frederick County Public Schools
08.2023 - 05.2024
Monitored student behavior and maintained safety and security by overseeing students in environments.
Worked effectively in fast-paced environments.
Demonstrated respect, friendliness and willingness to help wherever and whenever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
Sales Associate
Aeropostale
10.2022 - 09.2023
Exact job description as my current job because I returned to Aeropostale after I graduated.
Education
No Degree - Business Administration
Frederick Community College
Frederick, MD
05.2026
High School Diploma -
Governor Thomas Johnson High School
Frederick, MD
05.2024
Skills
Customer Service
Teamwork and Collaboration
Time Management
Event Management
Problem-Solving
Active Listening
Communication
Creativity
Flexible Schedule
Reliable and Punctual
Money Handling
Cash Register Operations
Timeline
Sales Associate
Aeropostale
06.2024 - Current
Intern Special Education Pre-K Teacher's Assistant