Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashlee Tomlinson

Georgiana,GA

Summary

Proven Front Desk Medical Receptionist with a track record of enhancing customer service at Dermatology Associates by streamlining appointment scheduling and patient data management. Demonstrates exceptional attention to detail and problem-solving skills, ensuring efficient patient flow and satisfaction. Expert in managing high-volume calls and coordinating healthcare documentation.

Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.

Overview

8
8
years of professional experience

Work History

Front Desk Receptionist (Remote)

Neuro Pain Health
03.2024 - Current


  • Scheduled, coordinated and confirmed appointments and meetings.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Handled copayment transactions efficiently.
  • Ensured accurate patient demographics data.
  • Gathered MRI scans from external practices.

Front Desk Medical Receptionist

Dermatology Associates
03.2018 - 12.2023
  • Managed faxing and ordering of referrals.
  • Helped patients complete necessary medical forms and documentation.
  • Answered all incoming calls with a personal and friendly approach.
  • Organized patients' charts for physician review.
  • Maintained current records for patient information.

Front Desk Medical Receptionist

South Florida ENT
10.2016 - 01.2021
  • Welcome on-site visitors & direct them to appropriate personnel.
  • Efficiently handled incoming and outgoing calls.
  • Establish and maintain good communication skills with personnel and patients.
  • Processed transactions and issued receipts for services.
  • Organized appointment records with precision.
  • Organize and file important paperwork.

Education

High School Diploma -

Miami Sunet Senior High
06-2017

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Problem-solving skills

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Front Desk Receptionist (Remote)

Neuro Pain Health
03.2024 - Current

Front Desk Medical Receptionist

Dermatology Associates
03.2018 - 12.2023

Front Desk Medical Receptionist

South Florida ENT
10.2016 - 01.2021

High School Diploma -

Miami Sunet Senior High
Ashlee Tomlinson