Ashlee Wilkins
Brookhaven,PA
Summary
To obtain a professional position in healthcare where I can contribute my enthusiasm, leadership abilities, and excellent communication skills to help further your organization’s objectives.
Overview
16
16
years of professional experience
2030
2030
years of post-secondary education
Work History
Bariatric Program Coordinator
Main Line Health Bariatrics
09.2021 - Current
- Serve as bariatric patients' point of contact, providing information, support, and guidance throughout their treatment journey
- Schedule appointments and follow-up visits, ensuring timely and smooth coordination of patient care
- Facilitate communication between patients and the bariatric care team, addressing inquiries and concerns promptly
- Provide educational materials and resources to bariatric patients, ensuring they are well-informed about the program and its requirements
- Monitor and evaluate the effectiveness of the bariatric program, identifying areas for improvement and implementing necessary changes
- Coordinate meetings involving the bariatric care team, fostering effective communication and collaboration
- Assist in developing and implementing protocols, policies, and guidelines for the bariatric program.
Surgery Scheduler
Main Line Health Bariatrics
04.2019 - 09.2021
- Educated patients about surgeries and provided treatment plan documentation.
- Checked patients in and out and collected payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated with facilities to set up surgeries for bariatric and general patients.
- Managed planning, scheduling, and coordination of outpatient procedures.
- Communicated surgery requirements to nursing teams for smooth operation delivery.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Arranged pre-operative and post-operative appointments for surgical patients.
Surgery Scheduler/Medical Assistant
Union Multispecialty
08.2009 - 04.2019
- Clinical duties: Urinalysis Dips, Call in Patient Refills, Order office medical supplies, Transfer Patients to an exam room, Perform Bladder Scans, Perform Voiding Trials, Perform Male and Female Catheterizations, Perform urethral stent removals Assist in-office procedures: Cystoscopy, Prostate Biopsy, and Vasectomy
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Educated patients about surgeries and provided treatment plan documentation.
- Managed planning, scheduling, and coordination of outpatient procedures.
- Checked patients in and out and collected payments.
- Collated pre-operative lab and imaging results to facilitate surgery planning.
- Communicated surgery requirements to nursing teams for smooth operation delivery.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Updated daily operating room calendars with accurate appointment schedules.
- Arranged pre-operative and post-operative appointments for surgical patients.
Medical Assistant ENT/ Laryngology
Carole M. Dean M.D.
10.2008 - 06.2009
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing procedure room and sterilizing instruments.
- Performed medical records management, including filing, organizing and scanning documents.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Education
Bachelor of Science - Health Administration
Drexel University
Philadelphia, PA Current - Current
Medical Assistant - undefined
CHI Institute
01.2006 - 01.2007
High School Diploma -
Cardinal O’Hara High School
01.2000 - 01.2004
Skills
Effective communication
Timeline
Bariatric Program Coordinator
Main Line Health Bariatrics
09.2021 - Current
Surgery Scheduler
Main Line Health Bariatrics
04.2019 - 09.2021
Surgery Scheduler/Medical Assistant
Union Multispecialty
08.2009 - 04.2019
Medical Assistant ENT/ Laryngology
Carole M. Dean M.D.
10.2008 - 06.2009
Medical Assistant - undefined
CHI Institute
01.2006 - 01.2007
High School Diploma -
Cardinal O’Hara High School
01.2000 - 01.2004
Bachelor of Science - Health Administration
Drexel University
Current - Current