ASHLEE WILSON
Stevenson Ranch,CA
Summary
Assistant answering service. Strong communication skills, passionate career.
Dynamic leader and effective communicator with a proven track record at Sweet Lady Jane Bakery, where I excelled in customer service and team supervision. Skilled in design and adept at upselling, I fostered significant customer loyalty and team cohesion. Passionate about delivering exceptional service and driving business success through innovative solutions and a hands-on approach.
Overview
8
8
years of professional experience
Work History
Assistant Answering Service
Friend
09/8/ - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Service Deli Lead
Ralphs Grocery Store
08.2021 - Current
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Developed strong rapport with regular customers, fostering loyalty and repeat business opportunities.
Supervisor/ Custom cake consultant/ cashier
Sweet Lady Jane Bakery
08.2015 - Current
- Supervising my staff, making sure we work as a team
- Making sure our guests are well taking care of
- I specialize in taking weddings, birthday, anniversaries ect cake orders
- When I am on cashier
- At the register, I make sure I'm offering great product, and perfect customer service!
Shift lead/ cashier
Jamba Juice Ventura & Hayvenhurst
04.2015 - Current
- A people person
- Customers service is one of my passions
- Mange, and support my team members in work
- Insure everyone of their safety
- Cashier, make smoothies, clean, stock
- I make sure our customers are satisfied
Education
Associate Of Business Administration - Business
Waverly High School
Lansing, MI06.2003
Skills
- People person
- Diligent
- Design
- Communication
- Hands on
- Leader
- Multitask
- Responsible
- Caring
- Focused
- Up selling
- Brain stormer
Timeline
Service Deli Lead
Ralphs Grocery Store
08.2021 - Current
Supervisor/ Custom cake consultant/ cashier
Sweet Lady Jane Bakery
08.2015 - Current
Shift lead/ cashier
Jamba Juice Ventura & Hayvenhurst
04.2015 - Current
Assistant Answering Service
Friend
09/8/ - Current
Associate Of Business Administration - Business
Waverly High School
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