ASHLEE K SMITH
Lufkin,TX
Summary
Dedicated administrative professional with experience in popular systems and software. Friendly employee with strong customer service and issue resolution skills.
Overview
6
6
years of professional experience
Work History
Behavioral Health Technician
Mercy Hospital Ada
Ada, OK
03.2024 - 03.2025
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
- Educated clients on important life skills, housekeeping and food preparation.
- Documented behavioral incidents to keep accurate records.
- Completed patient reports daily and submitted to management for evaluation.
- Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
- Responded promptly to any emergency situations that may arise within the facility.
Project Assistant
Leon’s Signs, Inc.
Tyler, TX
01.2023 - 02.2024
- Assisted Project Manager in preparing project plans, schedules, and budgets.
- Organized and maintained project documents and records.
- Provided administrative support to the project team including scheduling meetings, coordinating travel, ordering supplies.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Developed and maintained project plans, timelines, and budgets.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
Accounts Payable Clerk
Elliott Electric Supply
Nacogdoches, TX
06.2022 - 01.2023
- Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
- Worked closely with department personnel to produce accurate and timely bills.
- Took advantage of discount opportunities by paying vendors within payment terms.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Handled high-volume invoice processing with minimal supervision.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Calculated and produced checks for utilities, taxes and other operational payments.
Assistant Manager
Palm Beach Tan
Houston, TX
09.2021 - 06.2022
- Learned aspects of retail business by shadowing senior management through daily functions
- Detected maintenance problems and team performance issues with regular inspections of work areas and equipment
- Directed daily store operations, including staff management, task delegation, merchandising, and customer service
- Managed daily workloads by organizing effective schedules and delegating tasks
- Kept all paperwork current and compliant with internal standards and legal requirements
- Captured sales through effective product demonstrations and persuasive communication skills to overcome objections
- Updated office files daily and kept records organized
- Kept areas clean, organized, and in line with company professional standards.
Assistant Store Manager
Amazing Lash Studio
Houston, TX
01.2019 - 08.2021
- Inspired team members to drive performance, collaboration, and teamwork
- Scheduled and delegated assignments to maximize coverage
- Maintained optimal inventory levels to control costs and meet store demands
- Liaised with store manager to meet revenue goals
- Oversaw payroll, scheduling, deposits, and receipts to support purchasing and record-keeping
- Ran promotions and in-store events to increase sales
- Coordinated solutions to resolve escalated customer service issues
Education
GED -
Angelina College
10.2017
Skills
- Data Analysis
- Bill Payment and Recordkeeping
- Data Entry and 10-Key
- Microsoft Office
- Record Reconciliation
- Creative Problem Solving
- Financial Recordkeeping
- Project Management
- Medical charting
- HIPAA compliance
- Patient care
- Vital signs monitoring
- Electronic health records
- Medication administration
- Infection control
- Team collaboration
- Time management
- Problem solving
- Documentation accuracy
- Conflict resolution
- Patient advocacy
Timeline
Behavioral Health Technician
Mercy Hospital Ada
03.2024 - 03.2025
Project Assistant
Leon’s Signs, Inc.
01.2023 - 02.2024
Accounts Payable Clerk
Elliott Electric Supply
06.2022 - 01.2023
Assistant Manager
Palm Beach Tan
09.2021 - 06.2022
Assistant Store Manager
Amazing Lash Studio
01.2019 - 08.2021
GED -
Angelina College
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