Ashleen Naidu
Spring,TX
Summary
enjoy helping and getting to know others. Great listening and problem solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Applelicious
07.2024 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Helped guests at tables when in need of assistance.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Established welcoming atmosphere by greeting each guest warmly.
Cashier
Niko Niko's
06.2024 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Guest Service Associate
Topgolf
05.2022 - 03.2024
- My role at Topgolf was guest service associate
- I assisted guests at the terminal to get their game time started and at the front desk I would gather their information and assign them for seating to enjoy their time otherwise I would help servers clean their areas for the next assigned guests.
Education
High School Diploma -
Spring High School
Spring, TX06.2024
Skills
- Guest services
- Guest Relations Experience
- Front Desk
- TEAMWORK
- CREATIVITY
- ACTIVE LISTENING
- Sales
- Customer service
- Hospitality
- Retail sales
- Retail math
- Basic math
- Front desk
- Phone etiquette
- Cash register
- Cash handling
- POS
- Communication skills
- Organizational skills
- Time management
- Serving
- Food industry
- Phone Etiquette
- Positive demeanor
- Team player attitude
- Strong Work Ethic
- Professional Appearance
- Cash handling proficiency
- First Aid Training
- Table setting expertise
- Reservation Management
- Greeting guests
- Order Taking
- Money Handling
- Team Collaboration
- Payment Processing
- Complaint Handling
- Seating arrangements
- Guest Relations
- Adaptability and Flexibility
- Problem-Solving
- Customer Service
- Team Player
- Teamwork and Collaboration
- Guest service
- Cash Handling
- Cleaning and sanitation
- Cleaning and organization
- Collaboration and Teamwork
- Cleaning and sanitizing
- Cash Register Operation
- Cleaning
- Multitasking and Organization
- Customer Transactions
- Food Running
- Critical Thinking
- Food Safety
- Food and Beverage Service
- Payment Transactions
- Cash Register Operations
- Food and beverage preparation
- Foodservice
- Dependable and Cooperative
- Food service standards
- Issue Resolution
- Customer Relations
- Attention to Detail
- Workstation Setup and Breakdown
- POS Terminal Operation
- Safe Food Handling
- Cash Drawer Operations
- Serving and Bussing
- POS Systems
- Handling Complaints
- Cash Drawer Management
Workauthorization
Authorized to work in the US for any employer
Assessments
- Retail customer service, Proficient, 10/01/23, Responding to customer situations in a retail setting
- Administrative assistant/receptionist, Proficient, 02/01/24, Using basic scheduling and organizational skills in an office setting
- Work style: Reliability, Proficient, 04/01/23, Tendency to be reliable, dependable, and act with integrity at work
- Retail customer service, Proficient, 10/01/22, Responding to customer situations in a retail setting
- Customer focus & orientation, Completed, 12/01/23, Responding to customer situations with sensitivity
- Food service: Customer situations, Proficient, 10/01/23, Identifying and addressing customer needs in a food service setting
- Sales skills, Proficient, 06/01/23, Influencing and negotiating with customers
- Retail customer service, Proficient, 02/01/24, Responding to customer situations in a retail setting
- Work motivation, Proficient, 07/01/23, Level of motivation and discipline applied toward work
- Food service: Customer situations, Proficient, 03/01/24, Identifying and addressing customer needs in a food service setting
Timeline
Front of House Employee
Applelicious
07.2024 - Current
Cashier
Niko Niko's
06.2024 - 06.2024
Guest Service Associate
Topgolf
05.2022 - 03.2024
High School Diploma -
Spring High School