Ashlee Walls AW
Moreno Valley,USA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Claims Representative
Cigna Healthcare
11.2022 - Current
- Investigate claims made by policyholders and doctor's
- The accuracy of the timely filing and determine payouts and reimbursements
- Pprovide customer service, solving problems and processing claims.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Medical Records Specialist
ROI, Sharecare Inc
07.2021 - Current
- Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing
- Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area
- Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area
- Scanned patients' health records into electronic formats.
- Performed medical records management, including filing, organizing and scanning documents.
- Implemented care and efficiency improvements to support and enhance office operations.
Assistant manager
California Drug Consultants
09.2010 - 07.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created employee schedules to align coverage with forecasted demands.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained compliance with company policies, objectives, and communication goals.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Supervisor
Lead Med-Tech, Renaissance Villages
09.2015 - 06.2017
- Provides a quality experience for patients, assist with basic needs, and collaborates with medical professionals to achieve excellent care
- Monitor patient vitals signs, provides medication services and provides nutritional meal assistance
- Assist patients with daily living needs and mobility, participates in case reviews and develops detailed reports on patients progress an developments
- Inspects and monitors medications for patients and requests any needed adjustments organizes and updates patients information and medical records in Q MAR database
- Communicates & schedules care plan meetings with patient family on status, progress, and opportunities for further growth & development
- Develops detailed accurate reports, completes documentation, and maintains an organized database of clients, invoices, and other details.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Education
Associates - Health Administration
University of Phoenix
Tempe, AZRiverside County High School
Moreno Valley, CA06.2002
Skills
- Team Leadership Report Development Training & Coaching Patient Care Referrals
- Professional Relationships
- Reviewing Patient Information
- Medical Terminology
- Understanding
- Medical Records Management
- Claims Documentation
- Investigate Claims
- Claims Resolution
- Insurance Claims
- Claims Processing Documentation
- Claims Knowledge
- Claims Adjustments
- Medical Claims
- Analyzing Claims
- Excellent Administrative Abilities
- Microsoft Office
- Work Organizing and Prioritizing
- Production Goals
- Microsoft Excel
- Time Management
- Critical Thinking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Fall seven times; stand up eight.
Japanese proverb
Timeline
Claims Representative
Cigna Healthcare
11.2022 - Current
Medical Records Specialist
ROI, Sharecare Inc
07.2021 - Current
Supervisor
Lead Med-Tech, Renaissance Villages
09.2015 - 06.2017
Assistant manager
California Drug Consultants
09.2010 - 07.2021
Associates - Health Administration
University of Phoenix
Riverside County High School
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