Ashlei Nelms
Sadler
Summary
Demonstrated expertise in customer service with over 10 years of experience, including 3 years dedicated to supporting special needs children.
Overview
12
12
years of professional experience
Work History
Project Manager
Bradshaw Builders
09.2025 - Current
- Coordinated project timelines and deliverables with subcontractors, ensuring alignment with construction schedules.
- Developed detailed project budgets, tracking expenses to ensure adherence to financial constraints.
- Reviewed contractor performance against agreed standards, addressing issues promptly to maintain project quality.
Accounts Receivable / Receptionist
Family Dental Care of Gainesville
04.2022 - 09.2025
- Coordinated front desk operations, fostering a welcoming environment for visitors and enhancing overall guest experience.
- Managed appointment scheduling and calendar oversight, optimizing daily workflows for team efficiency and productivity.
- Assisted in billing inquiries and payment processing, improving client relations through effective communication and support.
- Delivered comprehensive account management for payables and receivables, optimizing cash flow through effective strategies.
Paraprofessional
Anna ISD
12.2021 - 04.2022
- Assisted teacher with classroom management. Supported students through one-on-one interactions.
- Assisted in developing individualized education plans (IEPs) to support diverse student learning needs.
- Monitored classroom behavior, implementing strategies to enhance student engagement and participation.
Account Receivable / Receptionist
Texoma Physicians Group
10.2020 - 12.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Directed collections strategies, enhancing cash flow and reducing outstanding receivables through effective account management.
- Researched accounts and completed due diligence to resolve collection problems.
Waitress / Bartender
City Limits
09.2014 - 10.2021
- Managed cash register operations, maintaining accuracy in transactions and handling customer inquiries effectively.
- Resolved customer complaints promptly, turning potential issues into opportunities for positive guest feedback.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
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TWU, Grayson
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S&S CISD
01.2013
Skills
- Time Management
- Collections / Billing
- Customer Service
- Communication
- Problem-solving
- Microsoft Office
- Work Ethic
- Organized
- Attention to detail
- Dedication
- Risk assessment capabilities
- Past due balance management
- Customer service management
- Exceptional organization
- Organization skills
- Data entry
- Customer/Client relations
- Data inputting
- Office administration
- File management
- Administrative support
- Multi-line telephone operation
- Document control
LEADERSHIP
- S&S YSA Treasurer - 2024-2025
- Spokesperson for S&S CISD Bond - 2025
- Stepped up as office manager, when ours was on maternity leave.
Timeline
Project Manager
Bradshaw Builders
09.2025 - Current
Accounts Receivable / Receptionist
Family Dental Care of Gainesville
04.2022 - 09.2025
Paraprofessional
Anna ISD
12.2021 - 04.2022
Account Receivable / Receptionist
Texoma Physicians Group
10.2020 - 12.2021
Waitress / Bartender
City Limits
09.2014 - 10.2021
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TWU, Grayson
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S&S CISD