Ashlei Thompson
Jacksonville,FL
Summary
Motivated and fitness focused professional with experience in sports analytics and customer engagement. Skilled in communication, leadership, and supporting member needs. Former Assistant General Manager at LA Fitness, where I built strong relationships and helped create a positive workout environment. Passionate about health, fitness, and helping people reach their goals now seeking a part-time front desk role to provide excellent service and support members on their fitness journey.
Overview
6
6
years of professional experience
Work History
Sports Analyst
Fanatics
Jacksonville , Florida
04.2023 - Current
- Analyzed market trends to inform betting strategies and improve decision-making.
- Managed risk assessment processes to maintain balanced betting portfolios efficiently.
- Collaborated with team members to develop innovative trading strategies and approaches.
Health Records and Administrative Assistant
Greater Orlando Psychiatric Associates
Orlando, Florida
03.2021 - 02.2023
- Managed appointment scheduling for patients and staff at a psychiatric practice.
- Coordinated patient intake processes to ensure efficient service delivery.
- Handled incoming calls, directing inquiries to appropriate personnel promptly.
Assistant General Manager
LA Fitness
Jacksonville, Florida
01.2020 - 01.2021
- Greeted members and guests, creating a welcoming environment.
- Provided information on gym facilities and services to enhance member experience.
- Conducted tours of the facilities for potential new members interested in joining the gym.
- Handled customer inquiries in person, via telephone, or email.
Education
Bachelor of Science in Clinical Psychology
University of Central Florida
Orlando, FL05-2022
Skills
- Leadership/communication skills
- Customer service
- Good telephone etiquette
- Membership sales
- Customer relationship management
- Member engagement
- Goal setting
- Reception desk management
Affiliations
Regularly engage in basketball, tennis, and strength training five days a week to stay active and knowledgeable about fitness and exercise.
Accomplishments
Recognized as an honorary alumni brother of Alpha Kappa Psi for returning to mentor new members, supporting their academic success, and helping them set and achieve professional goals.
Timeline
Sports Analyst
Fanatics
04.2023 - Current
Health Records and Administrative Assistant
Greater Orlando Psychiatric Associates
03.2021 - 02.2023
Assistant General Manager
LA Fitness
01.2020 - 01.2021
Bachelor of Science in Clinical Psychology
University of Central Florida