Summary
Overview
Work History
Education
Skills
Timeline
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Ashleigh Armstrong

League City,TX

Summary

Highly skilled Administrative Assistant with a proven track record of supporting senior leadership in fast-paced, deadline-driven environments. Adept at managing complex calendars, coordinating cross-functional initiatives, and streamlining administrative operations. Brings a strong background in executive support, proposal coordination, and office management, with a sharp focus on efficiency, confidentiality, and stakeholder alignment.

Overview

10
10
years of professional experience

Work History

Lead Administrative Assistant

Axiom Space
11.2022 - Current
  • Provided high-level executive support to C-suite leadership, managing complex calendars, coordinating travel, and facilitating seamless day-to-day operations.
  • Scheduled, prepared, and coordinated internal and external meetings, including board meetings, off-sites, and cross-functional events with stakeholders.
  • Maintained strict confidentiality and exercised sound judgment in handling sensitive information and high-priority communications.
  • Served as the primary liaison between executives and internal departments, clients, and partners, ensuring clear and efficient communication flow.
  • Developed and implemented company-wide policies and procedures by collaborating cross-functionally with departmental leaders and conducting research to align with stakeholder needs and organizational goals.
  • Developed and maintained efficient filing systems, both electronic and paper-based, to support document control and knowledge management.
  • Led the coordination and production of compelling, compliant proposals and RFP responses across multiple sectors, adhering to tight deadlines and brand standards.
  • Collaborated with subject matter experts to gather content, track deliverables, and ensure timely submissions.
  • Designed and formatted proposal documents using Microsoft Office Suite and Adobe tools, enhancing readability and visual impact.
  • Oversaw day-to-day office operations, including vendor management, office supply procurement, space planning, and facilities coordination.
  • Supervised front-desk operations with professionalism and efficiency, greeting clients and managing inbound communications.
  • Implemented process improvements to enhance office productivity and team collaboration.
  • Managed onboarding processes for new employees and supported HR with administrative functions.
  • Other duties as assigned.

Barista Trainer

Starbucks
06.2019 - 10.2022
  • Trained new baristas on beverage preparation and customer service standards.
  • Developed training materials to enhance skill acquisition and efficiency.
  • Monitored performance of trainees, providing constructive feedback for improvement.
  • Ensured compliance with health and safety regulations during training sessions.
  • Collaborated with management to identify areas for process enhancement within the team.
  • Encouraged a positive team environment through mentorship and support initiatives.
  • Handled cash and processed payments accurately to avoid errors.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Prepared and served high-quality beverages, ensuring customer satisfaction and adherence to recipes.

Administrative Assistant

The Crossings- Assisted Living Facility
10.2018 - 04.2019
  • Served as the first point of contact for residents, families, visitors, and healthcare professionals, delivering a warm, professional, and compassionate front-desk presence.
  • Managed high-volume incoming calls and inquiries with professionalism and empathy, directing calls appropriately and ensuring timely responses.
  • Coordinated resident appointments, transportation schedules, and facility event calendars to support smooth daily operations and enhance resident engagement.
  • Maintained accurate records of resident information, visitor logs, and incident reports in compliance with HIPAA and facility policies.
  • Assisted with new resident move-ins and orientation, working closely with the admissions and care teams to ensure a smooth transition.
  • Supported facility leadership with administrative tasks such as filing, data entry, and document preparation for audits and licensing.
  • Ensured front-desk and common areas remained clean, organized, and welcoming, reinforcing the facility’s commitment to a high standard of care and hospitality.
  • Responded calmly and efficiently to emergency situations, alerting appropriate personnel and following established safety protocols.

Administrative Assistant

Brookdale Assisted Living
02.2016 - 11.2017
  • Served as the first point of contact for residents, families, visitors, and healthcare professionals, delivering a warm, professional, and compassionate front-desk presence.
  • Managed high-volume incoming calls and inquiries with professionalism and empathy, directing calls appropriately and ensuring timely responses.
  • Coordinated resident appointments, transportation schedules, and facility event calendars to support smooth daily operations and enhance resident engagement.
  • Maintained accurate records of resident information, visitor logs, and incident reports in compliance with HIPAA and facility policies.
  • Assisted with new resident move-ins and orientation, working closely with the admissions and care teams to ensure a smooth transition.
  • Supported facility leadership with administrative tasks such as filing, data entry, and document preparation for audits and licensing.
  • Ensured front-desk and common areas remained clean, organized, and welcoming, reinforcing the facility’s commitment to a high standard of care and hospitality.
  • Responded calmly and efficiently to emergency situations, alerting appropriate personnel and following established safety protocols.

Education

High School Diploma -

Clear Creek High School
League City, TX
06-2015

Skills

  • Executive Calendar Management
  • Cross-Functional Collaboration
  • Proposal & Document Coordination
  • Office & Facilities Administration
  • Stakeholder Communication
  • Confidentiality & Discretion
  • Process Improvement
  • Event & Meeting Planning
  • Front Desk Operations
  • Customer & Resident Service
  • Multitasking & Time Management
  • Microsoft Office & Administrative Tools

Timeline

Lead Administrative Assistant

Axiom Space
11.2022 - Current

Barista Trainer

Starbucks
06.2019 - 10.2022

Administrative Assistant

The Crossings- Assisted Living Facility
10.2018 - 04.2019

Administrative Assistant

Brookdale Assisted Living
02.2016 - 11.2017

High School Diploma -

Clear Creek High School

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