Ashleigh Bell

-Strategic Sales Leadership: Developed and executed comprehensive sales strategies to achieve company revenue goals and market expansion objectives.

-Negotiated Agreements: Led negotiations, closed significant contracts and agreements with key clients, enuring mutually beneficial terms while fostering long-term partnerships.

-Account Management: Oversaw clients accounts, providing personalized service and support to ensure client satisfaction and loyalty.

-Market Research: Conducted thorough market research to stay updated on industry trends, competitor activities, and customer needs, leveraging insights to enhance sales strategies.

-Revenue Growth: Implemented innovative sales techniques and promotional campaigns, resulting in a significant increase in sales and market share.

-Cross-Functional Collaboration: Worked closely with marketing, operations, and other departments to align sales strategies with overall company objectives to ensure seamless execution.

Manager Responsibilities

-Operational Oversight: Supervised daily operations, ensuring compliance with company standards and local regulations.

-Staff Management: Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands

-Financial Management: Monitored and managed restaurant finances, including budgeting, cost control, and tracking sales and expenses to maximize profitability.

-Inventory Management: Managed inventory, including ordering supplies and maintaining stock levels.

-Quality Control: Addressed customer concerns and resolved issues to enhance satisfaction.

Server Responsibilities

-Customer Service: Provided exceptional customer service, taking orders and delivering food and beverages promptly.

-Menu Knowledge: Maintained knowledge of menu items, including daily specials and promotions.

-Table Maintenance: Ensured cleanliness and organization of service areas.

-Payment Handling: Processed payments and managed cash handling with accuracy and efficiency.

Bartender Responsibilities

Mixing and Serving Drinks: Mixed and served beverages according to established recipes and customer preferences.

Cleaning and Sanitation: Maintained a clean and organized bar area, adhering to health and safety standards.

Maintaining Bar Inventory: Monitored and managed bar inventory levels, including liquor, mixers, garnishes, and bar supplies, and reordered supplies as needed to ensure adequate stock levels and minimize waste.

Customer Service: Engaged with customers, providing a welcoming and friendly atmosphere.

Bartending Techniques: Demonstrated proficiency in bartending techniques, such as shaking, stirring, muddling, and layering, to craft high-quality cocktails with precision and flair.

Customer Satisfaction: Maintained customer satisfaction with timely table check-ins to assess food and beverage needs..

Problem Resolution: Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Team Collaboration: Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

Scheduling: Created and managed employee schedules to ensure adequate staffing levels while controlling labor costs.

Upselling: Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.

Menu Knowledge: Suggested appropriate food and drink pairings to increase per-ticket sales.

Customer Satisfaction: Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Compliance: Adhered to all food safety and sanitation regulations, as well as restaurant policies and procedures, to ensure a safe and hygienic environment for both customers and staff.

Closing Duties: Assisted with closing duties, such as restocking supplies, cleaning and sanitizing work areas, and preparing for the next day's service, to ensure a smooth transition between shifts.

Payment Handling: Processed customer payments accurately and efficiently, including cash, credit/debit cards, and electronic payments, and provide correct change when necessary.