Ashleigh Bender
Portsmouth
Summary
Dynamic sales professional with a proven track record at Ashley Furniture Homestore, excelling in customer relationship management and sales strategy. Skilled in employee training and process improvement, I consistently drive customer satisfaction and foster team collaboration, leading to enhanced sales performance and repeat business. Passionate about delivering exceptional service and innovative solutions.
Overview
11
11
years of professional experience
Work History
Furniture Sales
Ashley Furniture Homestore
Chillicothe
11.2024 - Current
- Used consultative sales techniques to uncover customer questions and needs.
- Received data reports from professionals to analyze performance and sales patterns, revising operating procedures to adapt to changing market conditions and client expectations.
- Performed daily analysis of store level sales data to monitor performance versus forecasts; identified areas requiring corrective action.
- Analyzed data related to sales performance and identified areas where improvements could be made.
- Led sales process for clients in development, implementation, and direction of concepts and solutions.
- Attended weekly team meetings to discuss sales strategies and targets.
- Created reports on customer service, sales activities, and inventory levels.
Furniture Sales Manager
Big Sandy Superstores
Portsmouth
03.2017 - 11.2024
- Managed daily operations of furniture sales floor and inventory processes.
- Trained and mentored sales staff on product knowledge and customer service techniques.
- Implemented sales strategies to improve customer satisfaction and drive repeat business.
- Oversaw scheduling and performance evaluations of sales associates for optimal coverage.
- Facilitated team meetings to discuss sales goals, policies, and process improvements.
- Trained new employees on product knowledge, customer service techniques, and company policies.
- Advised customers on design options for their furniture selections based on individual needs and preferences.
- Resolved customer complaints in a professional manner while maintaining excellent customer relations.
- Monitored customer service standards and provided feedback to staff accordingly.
- Discussed financing options, pricing and current promotional offers.
Nanny
Tiffany Bolin
Wheelersburg
05.2016 - 03.2017
- Supervised children during daily activities and ensured safety at all times.
- Planned and organized engaging educational activities for children's development.
- Prepared nutritious meals and snacks tailored to children's dietary needs.
- Assisted with homework and provided support for academic activities.
Server
The Mill Tavern
Portsmouth
03.2015 - 05.2016
- Provided excellent customer service in a fast-paced dining environment.
- Managed multiple tables efficiently during peak hours.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted guests with menu selections and dietary restrictions.
- Handled cash transactions and processed payments accurately.
- Maintained cleanliness and organization of dining area and service stations.
Day Care Teacher
The Learning Center of North Arkansas
Polaris
03.2014 - 04.2015
- Implemented daily activities that promote social, emotional, and cognitive skills.
- Supervised children during playtime to ensure safety and positive interactions.
- Communicated regularly with parents about children's progress and behavior.
- Maintained a clean and organized classroom environment to support learning.
- Monitored children's development through regular assessments and observations.
- Supervised children during meal times, playtime, and other activities.
Education
High School Diploma -
Minford High School
Minford05-2009
Skills
- Customer relationship management
- Employee training
- Sales strategy
- Team building
- Conflict resolution
- Sales forecasting
- Product knowledge
- Process improvement
References
References available upon request.
Timeline
Furniture Sales
Ashley Furniture Homestore
11.2024 - Current
Furniture Sales Manager
Big Sandy Superstores
03.2017 - 11.2024
Nanny
Tiffany Bolin
05.2016 - 03.2017
Server
The Mill Tavern
03.2015 - 05.2016
Day Care Teacher
The Learning Center of North Arkansas
03.2014 - 04.2015
High School Diploma -
Minford High School
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