Reliable assistant with experience managing front desk operations and offering general office support. Self- motivated work ethic to perform effectively in independent team environment, offering support to senior and executive staff.
Overview
3
3
years of professional experience
Work History
House Manager
Private Employer
Bala Cynwyd, PA
06.2020 - 08.2022
Managed the daily operations of a large home, including organizing and delegating with cleaning and tutoring staff, scheduling duties, and maintaining inventory levels for food and supplies in-home.
Provided support to owners when needed by attending meetings or social gatherings where appropriate and representing the household family at all times.
Communicated and coordinated with homeowners daily to ensure smooth running of day to day tasks and demonstrated leadership to maintain credibility, trust, and support.
Assisted with light housekeeping duties as well as running errands while prioritizing conflicting needs handle matters expeditiously.
Receptionist
BMW
Bala Cynwyd , PA
04.2018 - 08.2018
Confirmed appointments, communicated with clients and updated client records.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Managed multiple tasks and met time-sensitive deadlines.
Resolved customer complaints with upmost professionalism and pleasant demeanor to ensure client oriented needs were meet with satisfaction.
Worked closely with shift manager to solve problems and handle customer concerns.
Kept reception area clean and neat to give visitors positive first impression.
Lab Assistant
CHOP
Philadelphia, PA
04.2016 - 09.2016
Demonstrated flexibility working in a fast-paced and ever-changing environment.
Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
Logged patient information and recorded results into system.
Maintained documentation on tests performed in lab through Microsoft Office ie: Word, Excel and Google Docs.
Answered incoming calls, processed requests and relayed messages to appropriate personnel.
Education
Bachelor of Arts - Digital Communications/ English/Writing
Cabrini University
Radnor, PA
05.2019
Skills
Pleasant Demeanor
Document and File Management: Word, Excel, Powerpoint, MS Office Suite, Google
Multitasking and Time Management
Empathy
Quality Focus
Customer Oriented
Problem Solving
Organization
Communication skills
One-team approach / teamwork
Adaptability / Quick Learner
Goal Oriented
Timeline
House Manager
Private Employer
06.2020 - 08.2022
Receptionist
BMW
04.2018 - 08.2018
Lab Assistant
CHOP
04.2016 - 09.2016
Bachelor of Arts - Digital Communications/ English/Writing