Overview
Work History
Education
Skills
Timeline
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Ashleigh Caroppolo

Eatontown,NJ

Overview

6
6
years of professional experience

Work History

Retail

Monmouth County Park System
05.2018 - Current
  • Maintained a well-organized stockroom, ensuring easy access to products for retail staff.
  • Mentored junior employees by sharing knowledge about best practices in retail management.
  • Engaged positively with each customer and recommended products based on needs and requests.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.

Hostess

Quaker Steak & Lube
10.2023 - 05.2024
  • Cleaned and organized the waiting area 2-3 times per shift
  • Answered phones to schedule, confirm, and cancel reservations, provide information about operating hours
  • Processed checks, cash, and credit card payments with 97% accuracy, increasing efficiency by 4%
  • Cleaned check-out area and front entrance by washing windows, removing trash, and sweeping entry and exit doorways
  • Monitored resources at 8 tables per shift, ensuring 100% of tables had bread, menus, napkins, and tableware
  • Designed and administered revised seating strategies, reducing customer wait time during rush hour by 12 minutes

Valet Attendant

Towne Park
03.2022 - 04.2024
  • Demonstrated excellent customer service, communication, and problem-solving skills while providing
  • Safely parked and retrieved 100+ customer vehicles daily, maintaining a 100% damage-free record.
  • Maintained a clean and safe work environment by ensuring all work areas were free of debris and hazards
  • Handled all customer inquiries and complaints in a professional manner

Domestic Violence Advocate (intern)

Community Affairs And Resource Center Of Monmouth County
12.2023 - 01.2024
  • Offer emotional assistance, crisis management, and counseling services to individuals who have experienced domestic violence. This may include individual sessions, group support, or guiding survivors in understanding their emotions and available choices.
  • Support survivors in formulating tailored safety plans aimed at safeguarding themselves and their children. This may involve devising strategies for exiting an abusive environment, identifying secure locations, and ensuring the protection of essential documents.
  • Facilitate the linkage of survivors to community resources, including shelters, legal aid, medical services, and financial assistance, while also aiding them in comprehending and utilizing the services that are accessible.
  • Advocate for the needs and interests of survivors across different contexts, including legal proceedings and engagements with social services. This role may encompass assisting them in comprehending their rights and available options while providing support throughout legal processes.
  • It is essential to keep precise documentation of interactions with survivors, encompassing the specifics of the assistance offered and any referrals that were made. This record-keeping is crucial for the continued support of the survivor and for fulfilling any necessary reporting obligations to agencies or funding organizations.

Education

Bachelor of Arts - Criminal Justice; Minor: Psychology

Bloomsburg University of Pennsylvania
Bloomsburg, PA
05.2024

Skills

  • Customer Service
  • Active Listening
  • Problem-solving abilities
  • Critical Thinking
  • Environmental awareness
  • Attention to Detail

Timeline

Domestic Violence Advocate (intern)

Community Affairs And Resource Center Of Monmouth County
12.2023 - 01.2024

Hostess

Quaker Steak & Lube
10.2023 - 05.2024

Valet Attendant

Towne Park
03.2022 - 04.2024

Retail

Monmouth County Park System
05.2018 - Current

Bachelor of Arts - Criminal Justice; Minor: Psychology

Bloomsburg University of Pennsylvania

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Ashleigh Caroppolo