Ashleigh Daniel
Lake Mary,FL
Summary
Driven professional with four years of experience in Implementation, Sales, and Benefits Management. Skilled in managing complex projects and executing strategic business initiatives. Expertise in conflict management, tailoring communication for training environments, and client interactions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Implementation Manager
Alera Group
10.2024 - Current
- Led implementation process from start to finish, managing initial client contact, data and financial integration, and creating comprehensive employee materials ensuring a seamless onboarding experience.
- Provided ongoing support and training to clients and internal teams, ensuring successful adoption and utilization of implemented systems.
- Collaborated with cross-functional teams to ensure successful project outcomes, fostering strong relationships within the organization.
- Developed and maintained project timelines, ensuring alignment with stakeholder expectations and deliverable deadlines.
Benefits Manager/Team Lead
Alera Group
07.2022 - 10.2024
- Managed a team of 6 Benefits Specialist, overseeing daily operations, issue resolution, and client support.
- Conducted employee benefits orientations and developed educational materials, guides, communications and resources.
- Mediated between brokers, providers and employees to resolve issues and answer benefits-related questions.
- Utilized CRM (Customer Relationship Management) software to track interactions with employees, identify trends, and proactively address issues.
Insurance Sales Agent
USHealth
12.2021 - 06.2022
- Developed customized insurance plans based on client needs, enhancing overall satisfaction and retention.
- Created workflows using CRM databases including SalesForce and VanillaSoft to enhance broker production and organize clientele information.
- Developed marketing strategies to compete with other individuals and companies who sold insurance.
Director of Food and Beverage
Mountain Sky Guest Ranch
03.2021 - 12.2021
- Scheduled staff hours and monitored budgets and payroll records to verify authorization of expenditures.
- Conducted regular inventory checks and managed procurement of food and beverage supplies, optimizing inventory levels and controlling costs.
Assistant Food and Beverage Manager
Edelweiss Lodge and Resort
04.2019 - 03.2021
- Managed daily operations of food and beverage outlets to ensure exceptional guest experiences.
- Managed employee work schedule, keeping daily shifts properly staffed along with maintaining food and equipment inventories.
Education
Bachelor of Science - Business Administration And Management
Seminole State College
Sanford, FL03-2028
Skills
- Excellent communication skills, both written and verbal
- Client Relationship Management
- Project Management
- Process Optimization
- Cross-Functional Collaboration
- Organizational growth
- Onboarding, training, and development
- Data Integration
Certification
- Florida 2-15 Life, Health and Variable Annuities Agent
- National Producer #20256529
Timeline
Implementation Manager
Alera Group
10.2024 - Current
Benefits Manager/Team Lead
Alera Group
07.2022 - 10.2024
Insurance Sales Agent
USHealth
12.2021 - 06.2022
Director of Food and Beverage
Mountain Sky Guest Ranch
03.2021 - 12.2021
Assistant Food and Beverage Manager
Edelweiss Lodge and Resort
04.2019 - 03.2021
Bachelor of Science - Business Administration And Management
Seminole State College