Ashleigh Dotson
Nashville,TN
Summary
Patient-focused Emergency Service Technician with experience delivering superior emergency services to patients. Poised professional with history remaining calm under pressure. BLS, CPR and PHTLS certified. Reliable, highly accurate, and conscious Certified Phlebotomist with 4+ years of experience in a hospital and clinic setting. Works well under pressure while collecting samples from a range of patients while remaining attentive to individual needs. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Phlebotomist
Tristar Skyline Medical Center
Nashville, TN
05.2023 - Current
- Performed venipuncture and other blood collection procedures according to established standards.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Educated patients on proper blood draw techniques.
- Provided assistance to clinical staff during patient visits.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Processed samples accurately and efficiently.
Specimen Processor
Vanderbilt Medical Center
Nashville, TN
05.2022 - 04.2023
- Processed specimens and prepared them for testing according to established procedures.
- Operated laboratory equipment such as centrifuges, pipettes, and microscopes.
- Recorded specimen data into laboratory information systems accurately and efficiently.
- Ensured specimens were labeled correctly and in compliance with regulations.
- Monitored the inventory of supplies necessary for specimen processing.
- Followed safety protocols while handling hazardous materials.
- Participated in quality assurance activities to ensure accurate results.
- Assisted other departments with sample collection processes when needed.
- Adhered to all departmental policies and procedures related to specimen processing.
- Performed various administrative tasks including filing, scanning documents.
- Maintained a clean work environment by adhering to infection control guidelines.
Patient Service Representative
Meharry School of Dentistry
Nashville, TN
01.2018 - 08.2020
- Greeted patients upon arrival and directed them to the appropriate area.
- Provided customer service by answering patient questions and addressing concerns.
- Verified insurance information, collected payments, and scheduled appointments.
- Assisted with the completion of medical forms and records.
- Maintained a clean and organized reception area.
- Answered incoming calls in a professional manner.
- Processed referrals from primary care physicians to specialists for further treatment or evaluation.
- Ensured all necessary paperwork was completed prior to patient visits.
Education
Certificate - EMT-Basic
TCAT Murfreesboro
Murfreesboro, TN04-2024
Certificate - Phlebotomy
TCAT Nashville
Nashville, TN04.2023
Certificate - Esthetics
Paul Mitchell The School of Nashville
Hendersonville, TN11.2021
Skills
- Blood collection
- Venipuncture
- Paperwork Processing
- Infection Control
- Health Education
- Sanitation and sterilization
- Therapeutic phlebotomy
- Medical Records Maintenance
Certification
- CPT- NHA, 2023
- CPR
- EMT-B, NREMT
Timeline
Phlebotomist
Tristar Skyline Medical Center
05.2023 - Current
Specimen Processor
Vanderbilt Medical Center
05.2022 - 04.2023
Patient Service Representative
Meharry School of Dentistry
01.2018 - 08.2020
Certificate - EMT-Basic
TCAT Murfreesboro
Certificate - Phlebotomy
TCAT Nashville
Certificate - Esthetics
Paul Mitchell The School of Nashville