Ashleigh Fail
Prattville
Summary
Highly motivated and committed medical assistant consistently demonstrating superior performance at individual, team, and organizational levels. Possesses exceptional multitasking and prioritization skills with minimal supervision. Known for detail-oriented approach. Aiming to leverage medical background and team-building skills in a deadline-driven environment. Skilled in completing clerical tasks and routine blood draws, ensuring efficient and accurate healthcare support.
Overview
5
5
years of professional experience
Work History
Office Assistant
Robinson Recycling
07.2023 - 07.2024
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Recorded expenses and maintained accounting records.
- Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.
- Managed employee payroll processing duties while also ensuring accurate calculation of benefits such as health insurance premiums or vacation days accrual.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Server
O'Charley's Restaurant & Bar
03.2023 - 09.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports..
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Store Manager
Kwik Shop Stores
10.2022 - 02.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Audit Supervisor
Kwik Shop Stores
09.2022 - 10.2022
- Improved audit efficiency by streamlining processes and implementing new audit methodologies.
- Enhanced internal controls through thorough risk assessments and recommendations for improvements.
- Reduced audit timeframes with efficient planning and execution of audit procedures.
- Ensured compliance with regulations, identifying discrepancies and providing corrective action plans.
- Used Excel to create multiple different spread sheets to see discrepancies in what was supposed to be in the store to what was actually accounted for.
Barback
Windcreek Casino Wetumpka
08.2021 - 11.2021
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Reduced waste by accurately measuring and portioning ingredients for mixed drinks.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
- Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
Cashier
PetSmart
04.2021 - 07.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Looked after multiple species of animals
- made sure the customers got all answered and they left with more knowledge.
- Greeted customers entering store and responded promptly to customer needs.
Assistant Store Manager
Kwik Shop Stores
06.2020 - 03.2021
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Maintained daily paperwork and balanced multiple safes as well as making sure the deposits were run to the bank on weekends.
Server
Sushi Ro
06.2019 - 04.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Education
Blended Medical Assistant - MA, Phlebotomy Tech And Electrocardiography
LB Allied Health Training
Prattville08-2025
Certified Clinical Medical Assistant - Allied Healthcare
Fortis College
Montgomery06-2025
Cosmetology - Cosmetology
Virginia College
03.2016
High School Diploma -
Stanhope Elmore High School
05.2011
Skills
- Customer Service Excellence
- Effective Task Management
- Optimistic Mindset
- Certified in Basic Life Support
- Proficient in Medical Terminology
- Comprehensive Vital Signs Evaluation
- Venipuncture and phlebotomy
- Basic First Aid
- Effective Conflict Resolution
- Empathy and compassionate care
Timeline
Office Assistant
Robinson Recycling
07.2023 - 07.2024
Server
O'Charley's Restaurant & Bar
03.2023 - 09.2023
Store Manager
Kwik Shop Stores
10.2022 - 02.2023
Audit Supervisor
Kwik Shop Stores
09.2022 - 10.2022
Barback
Windcreek Casino Wetumpka
08.2021 - 11.2021
Cashier
PetSmart
04.2021 - 07.2021
Assistant Store Manager
Kwik Shop Stores
06.2020 - 03.2021
Server
Sushi Ro
06.2019 - 04.2020
High School Diploma -
Stanhope Elmore High School
Blended Medical Assistant - MA, Phlebotomy Tech And Electrocardiography
LB Allied Health Training
Certified Clinical Medical Assistant - Allied Healthcare
Fortis College
Cosmetology - Cosmetology
Virginia College
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