Ashleigh Garner
Ridgeland,MS
Summary
Hospitality professional with extensive customer service experience at Shucker's Oyster Bar. Expertise in upselling techniques and team coordination, resulting in enhanced guest experiences and increased sales. Proficient in conflict resolution and performance improvement, excelling in fast-paced environments with a focus on detail.
Overview
17
17
years of professional experience
Work History
Server
Black Axes Throwing Club
Flowood, MS
02.2023 - Current
- Made sure customers were well taken care of while promoting sales.
- Met daily sales goals set by management.
- Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions.
Server/Key Manager
Shucker's Oyster Bar
Ridgeland, MS
01.2016 - 12.2022
- Completed daily sales report by collecting money from employees at end of day, and running sales report to verify total sales against money collected.
- Respond to additional patron requirements by inquiring of needs; observing dining process.
- Delegated task to employees and followed through by verifying they were being done, while handling any issues that may arise and stepping in to help when needed.
CSR/ASR/Loan Assistant
PriorityOne Bank
Magee & Collins, MS
12.2008 - 12.2015
- Answered phone calls from external and internal customers to help assist them with any issues or concerns.
- Managed numerous GL accounts and kept them in balance daily.
- Processed incoming and outgoing files daily such as payroll credits, and automatic debits.
- Processed numerous loans and also opened accounts, and helped sell products while working in branch face to face with customers.
Education
High School Diploma -
Mendenhall High School
Mendenhall, MS12.2004
Some College (No Degree) -
Copiah Lincoln Community College
Magee, MSSkills
- Problem solving
- Customer relations
- Customer service
- Team coordination
- Conflict resolution
- Communication skills
- Positive guest interactions
- Hospitality service expertise
- Relationship management
- Strong work ethic
- Multitasking
- Time management
- Decision making
- Adaptability
References
Available upon request
Timeline
Server
Black Axes Throwing Club
02.2023 - Current
Server/Key Manager
Shucker's Oyster Bar
01.2016 - 12.2022
CSR/ASR/Loan Assistant
PriorityOne Bank
12.2008 - 12.2015
High School Diploma -
Mendenhall High School
Some College (No Degree) -
Copiah Lincoln Community College