Ashleigh Green
Houston,TX
Summary
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort. Energetic person successful at motivating and building positive team dynamics to accomplish aggressive goals.
Overview
7
7
years of professional experience
Work History
Phlebotomist
solace family health and wellness.
Houston, TX
07.2023 - 09.2023
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Adhered to HIPAA guidelines regarding patient privacy.
- Maintained a clean, safe, and organized work environment.
- Performed venipuncture and other blood collection procedures according to established standards.
- Provided excellent customer service while interacting with patients.
- Identified patients using proper procedures prior to specimen collection.
- Documented patient information into electronic medical records system.
- Maintained accurate records of collected specimens and test results.
- Collected specimens for drug screens, paternity tests and alcohol tests.
Men's Area Supervisor
Kohls Department Store
Katy, TX
04.2016 - 05.2017
- Monitored employee performance, providing feedback and coaching as needed.
- Trained new employees on policies, procedures, product knowledge, customer service techniques.
- Enforced company policies while maintaining a fair and consistent approach among staff members.
- Maintained records of team member productivity, attendance, and other metrics related to job performance.
- Responded promptly to any emergency situations that may have arisen during business hours.
- Provided guidance to team members on proper procedures for handling customer inquiries.
- Kept areas clean, neat, and inspection-ready to comply with product guidelines.
- Developed and maintained a positive working environment for all staff members.
- Evaluated the effectiveness of existing processes, making recommendations for improvement when necessary.
- Collaborated with upper management regarding changes in policy or procedure that could improve workflow efficiency.
- Directed and supervised staff performance.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Certified Phlebotomist -
Smith Wood Medical Innstutite
Houston, TX09-2023
Nurse Aid -
Smith Wood Medical Institute
Houston, TX09-2018
High School Diploma -
Little London High
Westmoreland Jamaica06-2010
Skills
- Specimen Preparation
- Paperwork Processing
- Blood collection
- Donor screening
- Patient support
- HIPAA
- Data Entry
- Venipuncture
- Specimen handling
- Inventory Control
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Goal-Oriented
References
References available upon request.
Timeline
Phlebotomist
solace family health and wellness.
07.2023 - 09.2023
Men's Area Supervisor
Kohls Department Store
04.2016 - 05.2017
Certified Phlebotomist -
Smith Wood Medical Innstutite
Nurse Aid -
Smith Wood Medical Institute
High School Diploma -
Little London High
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