Ashleigh Hall
Clemmons,NC
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Hanesbrands. Demonstrated ability to manage high-pressure situations with patience and composure, significantly exceeding customer expectations. Skilled in cash management and product knowledge, fostering loyalty and improving service delivery.
Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Hanesbrands
09.2024 - 01.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
Food Service Worker
Miss Pumpkins
05.2021 - 07.2021
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
Education
Associate Degree in Automotive Technology - Automotive Engineering
Forsyth Technical Community College
Winston-Salem, NCSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash register operation
- Cash management
Timeline
Customer Service Cashier
Hanesbrands
09.2024 - 01.2025
Food Service Worker
Miss Pumpkins
05.2021 - 07.2021
Associate Degree in Automotive Technology - Automotive Engineering
Forsyth Technical Community College