Ashleigh Hamilton
Saint Stephen,SC
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
10
10
years of professional experience
Work History
Student Intern
CofC, Riley Center, CAP , ASALH
02.2023 - Current
- Develop, post, and follow up with content for ASALH's social media sites: Twitter and Instagram
- Develop and update profiles of executive officers periodically
- Compile a calendar of events associated with the organization
- Document the annual Remembrance events
- Engage with ASALH's online community by responding to comments and requests in a timely manner
Student Assistant - Launch Pad
College Of Charleston
10.2022 - Current
- Establish Launchpad's presence across various social media platforms
- Assist with planning/coordination of Launchpad meetings and end-of-semester socials
- Develop tracking process and lead discussions for on-time assessment of Launchpad Points System during bi-weekly Launchpad team meetings
- Update Launchpad's webpage as needed via Cascade CMS Server
- Disseminate correspondence to Launchpad students, peer coaches, and other stakeholders, as-needed (e.g. Zoom links, emails, etc.)
- Create and distribute program forms to Launchpad students, as-needed
- Complete other projects as assigned
Sales Lead Manager
Apricot Lane Boutique Of Charlotte And Charleston
05.2020 - Current
- Coached employees in successful selling methods and encouraged cross-selling for additional products and services
- Attended weekly meetings with store manager to discuss and optimize strategies
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction
- Trained highly qualified staff by teaching best practices, procedures, and sales strategies
- Supervised sales team of 10 people, stepping in to support employees and deliver smooth sales processes for clients
- Effectively presented information to customers and responded to questions
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Attended weekly meetings with Sales Associates to discuss and optimize strategies.
Internship Student
Medical University Of South Carolina
05.2022 - 09.2022
- Reported back to the director to receive day-to-day tasks and responsibilities
- Communicated effectively with the director and staff and accepted critiques and suggestions for areas of improvement
- Interacted with vendors by phone, email or in-person to provide information
- Delivered clerical support by handling range of routine and special requirements
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs
- Completed range of simultaneous job tasks to support director's vision for program growth and operational needs
- Prepared meeting materials and took clear notes to distribute to stakeholders
- Worked on projects using knowledge gained in classes to put together recommendations for issues
- Collaborated in professional team to solve workflow issues
- Achieved management recognition by designing and implementing special project during internship
- Built rapport with director and the team to facilitate trusting relationship and provide setting conducive to growth
Leasing Consultant - Part-time
Student Quarters 400 Meeting
04.2022 - 07.2022
- Responded to requests and scheduled appointments for property showings
- Greeted clients, showed apartments, and prepared leases
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services
- Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations
- Managed content across multiple platforms for widest audience reach
Student Staff Assistant/Building Manager
College Of Charleston Stern Student Center
08.2021 - 05.2022
- Interact with students and visitors in-person to provide information
- Maintained clean reception area to promote positive, professional environment for clients
- Organized logistics and materials for each meeting and arranged meeting spaces
Sales Associate
Apricot Lane Boutique Of Charlotte And Charleston
10.2019 - 05.2020
- Engaged with customers to effectively build rapport and lasting relationships
- Prepared merchandise for sales floor by pricing or tagging
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings
- Solved customer challenges by offering relevant products and services
- Tracked stock using company inventory management software
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Achieved perfect attendance and on-time record
- Completed orders and organized product deliveries to meet customer timetables
- Prepared large cash deposits with zero discrepancies
- Applied security and loss prevention training toward recognizing risks and reducing store theft
- Trained and developed new sales team associates in products, selling techniques and company procedures
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Provided positive first impressions to welcome existing, new and potential customers
- Maintained records related to sales, returns and inventory availability
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Increased sales by offering advice on purchases and promoting additional products
- Maintained customer satisfaction with quick and professional handling of product returns
- Processed product returns and assisted customers with other selections
- Helped customers locate products and checked store system for merchandise at other sites
- Helped customers locate products and checked store system for merchandise at other sites
Health Ministry
Bethlehem Baptist Church
07.2016 - Current
- Assist with monthly blood pressure screenings
- Gave public talks on the importance of health education and specific disease prevention and treatment strategies
Non-profit Founder
A.S.H.L.E.I.G.H. Cares
12.2015 - Current
- Aspiring to Share Hope and Love to Everyone In God's Hands
- The organizer of a non-profit organization that provides aid to senior citizens
Bike-a-Thon, Co-Chair
Alvin Homecoming Festival Committee
07.2013 - Current
- Organized annual Alvin Homecoming Festival Bike-a-thon
- Assist with registration
Education
Some College (No Degree) - Non Degree Seeking
Trident Technical College
Charleston, SCBachelor of Science - Public Health
College of Charleston
Charleston, SC05.2024
Bachelor of Arts - African American Studies
College of Charleston
Charleston, SC05.2024
High School Diploma -
Goose Creek High School
Goose Creek, SC06.2020
Skills
- Problem Solving
- Customer Relations
- Call Response and Transfer
- Cash Handling
- Work Task Prioritization
- Detail-Oriented
- Service Minded
- Relationship Building
- Time Management
- Staff Training and Development
- Verbal and Written Communication
- Interdepartmental Collaboration
- Data Confidentiality
- English Language Structure
- Google Drive
- Work Planning and Prioritizing
Timeline
Student Intern
CofC, Riley Center, CAP , ASALH
02.2023 - Current
Student Assistant - Launch Pad
College Of Charleston
10.2022 - Current
Internship Student
Medical University Of South Carolina
05.2022 - 09.2022
Leasing Consultant - Part-time
Student Quarters 400 Meeting
04.2022 - 07.2022
Student Staff Assistant/Building Manager
College Of Charleston Stern Student Center
08.2021 - 05.2022
Sales Lead Manager
Apricot Lane Boutique Of Charlotte And Charleston
05.2020 - Current
Sales Associate
Apricot Lane Boutique Of Charlotte And Charleston
10.2019 - 05.2020
Health Ministry
Bethlehem Baptist Church
07.2016 - Current
Non-profit Founder
A.S.H.L.E.I.G.H. Cares
12.2015 - Current
Bike-a-Thon, Co-Chair
Alvin Homecoming Festival Committee
07.2013 - Current
Some College (No Degree) - Non Degree Seeking
Trident Technical College
Bachelor of Science - Public Health
College of Charleston
Bachelor of Arts - African American Studies
College of Charleston
High School Diploma -
Goose Creek High School
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