Ashleigh Harvey
Ponca City
Summary
Detail-oriented professional skilled in appointment scheduling, call management, and payment processing. Committed to enhancing customer relationships and ensuring accuracy in all transactions. Detail-oriented receptionist with strong call management and payment processing skills. Proven ability to enhance customer satisfaction through effective communication and appointment scheduling.
Overview
8
8
years of professional experience
Work History
Receptionist
Newkirk Family Health Center
Newkirk
09.2025 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Processed payments and updated accounts to reflect balance changes.
- Assisted with insurance verification processes.
- Balanced cash box.
Title Clerk
Osage Tag Agency
Ponca City
03.2024 - 07.2025
- Processed applications for new titles, transfers and duplicate titles.
- Handled payments from customers for taxes, registration fees.
- Entered lien information into the system when applicable.
- Answered Phones
- Processed Driver's Licenses renewals
- Balanced cash drawer
Server/Bartender/Cook
Frazier's Osage Restaurant
Ponca City
04.2018 - 04.2022
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Bussed and reset tables
Education
High School Diploma -
Insight School of Oklahoma
Midwest City,Ok05-2018
Skills
- Appointment scheduling
- Call management
- Insurance verification
- Payment processing
- Cash handling
- Customer relationship management
- Takes construction criticism well
- Data Entry
- knowledgeable in ECW and Avalitity
Timeline
Receptionist
Newkirk Family Health Center
09.2025 - Current
Title Clerk
Osage Tag Agency
03.2024 - 07.2025
Server/Bartender/Cook
Frazier's Osage Restaurant
04.2018 - 04.2022
High School Diploma -
Insight School of Oklahoma