Ashleigh Heintz
Beaver Dam,WI
Summary
Dedicated Customer Service Team Member with unwavering commitment to customer service. Known for developing productive relationships, resolving complex issues and winning customer loyalty.
Overview
6
6
years of professional experience
Work History
Customer Service Team Member
Fleet Farm
Beaver Dam, WI
12.2025 - Current
- Collaborated with team members to resolve customer issues effectively and efficiently.
- Educated customers on promotions, loyalty programs, and store policies for informed decisions.
- Provided friendly greetings to customers to enhance their shopping experience. and provided prompt, courteous service.
- Processed transactions accurately using point-of-sale systems in fast-paced environment.
- Maintained product displays and inventory organization to ensure store presentation standards.
- Assisted with training new employees in customer service protocols.
- Built relationships with customers through friendly conversations.
- Ensured store shelves were stocked appropriately with merchandise items.
- Developed strategies to increase customer loyalty.
Customer Service Representative
Domino's
Beaver Dam, WI
03.2025 - Current
- Processed customer orders in person and over the phone to ensure accurate and timely service
- Utilizing strong communication skills to interact with customers
- Taking customer orders in person and over the phone
- Delivered exceptional customer service by focusing on details to enhance customer satisfaction
- Managed time effectively to meet customer needs and ensure smooth operations
- Ensuring food safety by checking expiration dates and rotating inventory
Assistant Store Manager
Family Dollar
Beaver Dam, WI
07.2023 - 11.2024
- Utilized exceptional communication skills to engage customers and support team members
- Collaborated with colleagues to enhance overall store operations and customer satisfaction
- Managed cash transactions and maintained accurate financial records
- Conducted inventory checks to monitor stock levels and prevent shortages
- Executed freight handling duties to ensure timely delivery of products
- Collaborated with colleagues to streamline store operations and improve customer satisfaction
Direct Support Professional
Sevita Health REM
Holmen, WI
07.2022 - 06.2023
- Delivered personal care and support to enhance daily living for disabled adults
- Assisted with medication administration and documentation
- Managed and deescalated challenging situations effectively effectively
- Provided emotional support to individuals facing struggles and demonstrated patience
- Conducted wellness checks and documented behaviors
- Prepared nutritious meals and ensured cleanliness of living spaces to promote well-being
Team Member
Dairy Queen
Beaver Dam, WI
07.2020 - 12.2020
- Performed cleaning and sanitizing of work areas
- Took customer orders and delivered exceptional service to enhance customer satisfaction
- Collaborated with team members to ensure smooth operations
- Demonstrated strong communication skills and attention to detail
- Maintained cleanliness and organization in the facility
- Maintained cleanliness and organization in the facility to support efficient operations
Education
High School Diploma -
Logan High School
La Crosse, WISkills
- Customer service
- Cashiering
- Point-of-sale operation
- Payment processing
- Stocking
- Time management
- Sales
- Food preparation
- Cash management
- Medication administration
- Developmental disabilities experience
- Team leadership
- Communication skills
- Caregiving
Timeline
Customer Service Team Member
Fleet Farm
12.2025 - Current
Customer Service Representative
Domino's
03.2025 - Current
Assistant Store Manager
Family Dollar
07.2023 - 11.2024
Direct Support Professional
Sevita Health REM
07.2022 - 06.2023
Team Member
Dairy Queen
07.2020 - 12.2020
High School Diploma -
Logan High School