Ashleigh Herndon
Phoenix,US
Summary
Innovative certified Supply Chain Professional with a demonstrated to resolve technical issues effectively. Experienced in managing supplier development efforts, ensuring compliance with specifications and acting as liaison with critical suppliers. Program and project engineer gifted in overseeing quality through on-site inspection and management of schedules. Known for working effectively with all levels of management in a cross-multifunction team environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Supply Chain Manager
Myland Agriculture
Phoenix, AZ
11.2021 - Current
- Conducted quarterly performance reviews for a team of 25+ operations personnel, identifying key performance gaps and implementing targeted improvement plans, resulting in a 17% increase in productivity within six months.
- Supervised daily operations of a 24/7 agriculture manufacturing facility, ensuring 100% compliance with FDA, GMP, and company SOPs; reduced deviation incidents by 22% year-over-year.
- Led recruitment, onboarding, and technical training of 15+ new team members annually, cutting onboarding time by 30% and improving new hire retention rate to 95% over 12 months.
- Designed and launched new customer service strategies in collaboration with QA and logistics teams, resulting in a 25% improvement in customer satisfaction scores (CSAT) and a 12% decrease in customer complaints within the first year.
- Supported implementation of defined Category Strategies and sourcing initiatives by allocating resources and collaborating cross-functionally, resulting in cost savings of $250K+ through strategic sourcing.
- Built and maintained strong supplier relationships at the country level, overseeing performance and risk management to ensure business continuity and compliance with quality and regulatory expectations.
- Identified and qualified new suppliers aligned with category strategies, led end-to-end supplier selection, and executed country-level contract negotiations, achieving favorable terms and reducing lead times by 20%.
- Negotiated and managed local supplier contracts, partnering with Legal to ensure compliance with corporate standards and mitigating contractual risk.
Operations Supervisor
Geodis Logistics
Phoenix, AZ
08.2018 - 11.2021
- Managed day-to-day operations to ensure efficient workflows, timely task completion, and alignment with production and service goals.
- Maintained clear communication with senior leadership, providing regular updates on team performance, operational milestones, and key challenges.
- Strengthened customer relationships by proactively understanding client needs and adapting services, contributing to a 20% improvement in customer satisfaction.
- Boosted team productivity and engagement by delivering continuous training, coaching, and mentorship, resulting in a 15% improvement in individual performance metrics.
- Partnered with HR to ensure proper alignment and deployment of contingent labor policies, maintaining compliance with corporate standards and regulatory requirements.
- Served as the primary point of contact for all Procurement operations-related inquiries, feedback, and escalations, collaborating closely with Global Procurement leadership to drive service excellence.
- Built and sustained strong relationships with internal and external stakeholders, acting as a trusted business partner to support procurement goals and continuous improvement initiatives.
- Developed, tracked, and communicated key performance indicators (KPIs) to monitor procurement effectiveness, identify issues, and implement corrective actions through root cause analysis.
- Ensured full compliance with local and international procurement regulations, supporting audits and leading local compliance and controls initiatives to mitigate risk and uphold governance standards.
Supply Chain Manager
GlobalMed Technologies
Scottsdale, AZ
09.2016 - 08.2018
- Partnered with Finance on budgeting and forecasting to ensure accurate tracking of procurement expenses and identification of cost-saving opportunities across categories.
- Oversaw end-to-end supply chain operations—from purchase order placement to delivery—ensuring timely, accurate fulfillment and alignment with production schedules.
- Managed global sourcing strategies for diverse product categories across multiple countries and regions, optimizing supplier base and reducing lead times.
- Negotiated contracts with suppliers to secure favorable pricing, terms, and service levels, contributing to a 20% reduction in procurement costs through strategic sourcing initiatives.
- Monitored and controlled the procurement budget, identifying savings opportunities while maintaining cost discipline across spend categories.
- Resolved invoice discrepancies and payment issues in collaboration with Accounts Payable, ensuring timely payments and maintaining positive supplier relationships.
- Prepared and presented actionable procurement reports on cost trends, savings achievements, and sourcing performance to inform executive decision-making.
Supply Chain & Logistics Coordinator
US Army Fort Bragg
Fort Hua, Arizona
05.2006 - 09.2016
- Managed end-to-end supplier relationships, including performance monitoring, risk mitigation, and compliance with country-level procurement standards, ensuring consistent delivery and service quality.
- Coordinated with vendors to ensure on-time delivery of goods and services, minimizing stockouts and supply disruptions while proactively communicating order status and potential delays to internal stakeholders.
- Built strong vendor partnerships and negotiated favorable pricing and contract terms, securing cost advantages and improving supplier responsiveness to business needs.
- Led supplier selection and negotiation processes in alignment with global and local category strategies, ensuring alignment with compliance requirements and business goals.
- Collaborated cross-functionally with sales, finance, and customer service teams to resolve order issues, expedite urgent requests, and maintain high levels of internal customer satisfaction.
- Oversaw local contract management activities, partnering with Legal to ensure terms met corporate standards and mitigated legal and financial risks.
- Monitored procurement KPIs and metrics to assess operational performance, ensure timely delivery of goods and services, and support strategic decision-making.
- Streamlined procurement processes by reducing administrative tasks and eliminating non-value-adding activities, allowing the team to focus on strategic sourcing and value-driven initiatives.
Education
Associate of Applied Science - Logistics And Supply Chain Management
Cochise College
06-2015
Skills
- Supplier relationship management & performance tracking
- ERP/MRP systems (Oracle, SAP)
- Strategic sourcing & contract negotiation
- Procurement analytics & cost reduction
- Cross-functional collaboration
- Strong time management, organization, and prioritization
- Skilled in process improvement and problem-solving
- Strong analytical mindset with procurement data experience
Personal Information
Certification
Certified Lean Six Sigma - Green Belt
CPSM - Certified Professional in Supply Management
CPP - Certified Purchasing Professional
Certifications
06-2023
Timeline
Supply Chain Manager
Myland Agriculture
11.2021 - Current
Operations Supervisor
Geodis Logistics
08.2018 - 11.2021
Supply Chain Manager
GlobalMed Technologies
09.2016 - 08.2018
Supply Chain & Logistics Coordinator
US Army Fort Bragg
05.2006 - 09.2016
Associate of Applied Science - Logistics And Supply Chain Management
Cochise College
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