Ashleigh James
Lithonia,GA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
QA and Packer
Pactiv Evergreen
Conyers, GA
11.2022 - Current
- Trained new employees regarding warehouse procedures and standards.
- Accomplished production goals by working with speed and accuracy.
- Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
- Cleaned containers, supplies or work areas using cleaning solutions.
- Examined and inspected containers, materials or products to meet quality specifications.
- Completing hourly checks for packaging, order information and record any defects in a timely manner.
- Inspected packages for accuracy and completeness before shipping.
- Packed products in accordance with specified instructions.
- Labeled boxes, crates, and other containers accurately.
- Communicating with operators and maintenance to shutdown or fix production lines because products are out of spec.
- Wearing proper PPE and washing hands before going on production floor.
Hotel Front Desk Agent
The Westin Buckhead
Atlanta, GA
01.2019 - 11.2022
- Greeted guests upon arrival, answered questions and provided information about the hotel.
- Assigned rooms to guests based on availability and preferences.
- Processed payments for room charges, incidentals, taxes and other fees.
- Managed check-ins and check-outs in a timely manner.
- Handled customer complaints professionally and courteously.
- Kept records of guest interactions, comments or complaints in order to improve service quality.
- Followed up with customers after their stay to ensure satisfaction levels were met.
- Maintained an inventory of available rooms, rates and amenities.
- Ensured lobby area was clean and presentable at all times.
- Verified identification documents of each guest before check-in.
- Collaborated with housekeeping staff to ensure all rooms are ready for incoming guests.
- Distributed keys or access cards to guests upon check-in.
- Assisted with various administrative tasks as needed.
Education
High School Diploma -
Towers High School
Decatur, GA05-2018
Skills
- Supply Management
- Quality Assurance
- Customer Service
- Product Inspection
- Product Packaging
- Product Information Documentation
- Reading Comprehension
- Safety Protocols
- Collaboration
- Computer Skills
- Conflict Management
- Decision Making
- Adaptability
- Multitask
Custom
References available upon request.
Timeline
QA and Packer
Pactiv Evergreen
11.2022 - Current
Hotel Front Desk Agent
The Westin Buckhead
01.2019 - 11.2022
High School Diploma -
Towers High School