Ashleigh Karl
Ontario,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Server
1285 Winery
04.2022 - 07.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Bartender/Server
Horseshoe Burger Company
07.2021 - 01.2022
- Cultivated warm relationships with regular customers.
- Checked guests' identification before serving alcoholic beverages.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Reentry Support Specialist
Volunteers Of America
09.2020 - 07.2021
- Monitored residents and assured protocols and regulations were followed.
- Maintained cleanliness throughout the facility.
- Monitored cameras to ensure residents were following the rules.
- Conducted walk throughs throughout the facility to monitor residents' safety and to ensure rules were being followed.
- Dispensing medications to residents as written by their respective doctors.
- Transported residents to medical appointments and jobs.
- Communicated with the residents' case managers about behaviors and improvements.
Server/Hostess
The Old Bag Of Nails
06.2015 - 01.2020
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Server/Hostess
Roosters
01.2016 - 05.2017
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Sales Associate
Claire's
07.2013 - 12.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed efficient cash register operations.
Education
Associate of Arts - Social Work And Human Services
North Central State College
Mansfield, OH06.2025
High School Diploma -
Crestview High School
Ashland, OH05.2015
Skills
- Dining Customer Service
- Guest Relations Management
- Cash Handling
- Customer Service and Rapport
- Greeting and Seating Guests
- Customer Service
- Cash Register Operation
- Teamwork and Collaboration
- Stockroom Upkeep
- Retail Loss Prevention
- Vacuuming and Dusting
- Restroom Upkeep
- Cleaning and Sanitizing
- Health and Safety Compliance
- New Employee Training
- Kitchen Cleaning
Timeline
Server
1285 Winery
04.2022 - 07.2022
Bartender/Server
Horseshoe Burger Company
07.2021 - 01.2022
Reentry Support Specialist
Volunteers Of America
09.2020 - 07.2021
Server/Hostess
Roosters
01.2016 - 05.2017
Server/Hostess
The Old Bag Of Nails
06.2015 - 01.2020
Sales Associate
Claire's
07.2013 - 12.2015
Associate of Arts - Social Work And Human Services
North Central State College
High School Diploma -
Crestview High School
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