Knowledgeable Student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Associate
Bath & Body Works
Tustin, CA
09.2024 - 10.2024
Processed transactions using a point-of-sale system.
Processed returns, exchanges, and refunds in accordance with company policies.
Handled customer complaints in a professional manner.
Maintained cleanliness of store environment including floors, windows, displays.
Assisted customers with product selection, sizing and styling.
Greeted customers and provided exceptional customer service.
Medical Receptionist
RadNet
Irvine, CA
04.2024 - 08.2024
Maintained confidentiality of patient information according to HIPAA regulations.
Assisted with filing of medical records and documents, maintaining accurate electronic files.
Processed referrals for specialist care when requested by physicians or patients.
Answered incoming calls, responding to inquiries from patients and other medical offices.
Scheduled patient appointments, verifying accuracy of appointment times with providers.
Verified insurance coverage for appointments and collected co-payments as required.
Host
King's Fish House
Laguna Hills, CA
11.2023 - 04.2024
Assisted other departments when needed such as bussing tables or delivering food orders.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Managed dining room layout to maximize efficiency of staff members.
Managed incoming calls during busy shifts.
Greeted guests upon arrival and provided them with menus.
Took reservations over phone and in person.
Bartender
Tommy Bahama
Newport Beach, CA
03.2023 - 05.2023
Cleansed glasses with sanitizing solution after each use.
Stocked ice bins and coolers as needed throughout shift.
Kept track of all orders made by customers and communicated them promptly to kitchen staff.
Processed payments accurately and efficiently with POS system.
Adhered to state regulations regarding serving alcohol responsibly.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Barista
Starbucks
Laguna Beach, CA
10.2022 - 03.2023
Monitored inventory levels of supplies and restocked when necessary.
Provided excellent customer service by responding to inquiries quickly and professionally.
Adhered to health department regulations concerning sanitation standards.
Stocked shelves with ingredients needed to make coffee drinks.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Server
Blue Corn Harvest
Georgetown, TX
01.2022 - 03.2022
Stayed informed about daily specials, new menu items, promotions.
Upheld high standards of sanitation in accordance with health department regulations.
Provided excellent customer service to ensure satisfaction.
Delivered food orders promptly and courteously.
Checked food before serving it to customers.
Accurately recorded orders on cash register and point-of-sale system.
Responded efficiently to guest inquiries and complaints in a professional manner.
Server
Clay Pit Indian Cuisine
Austin, TX
09.2021 - 01.2022
Provided excellent customer service to ensure satisfaction.
Delivered food orders promptly and courteously.
Checked food before serving it to customers.
Accurately recorded orders on cash register and point-of-sale system.
Took orders from customers accurately and in a timely manner.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Handled money transactions accurately while following company procedures for handling cash payments.
Server/Bartender
Masfajitas
Georgetown, TX
01.2021 - 04.2021
Accurately recorded orders on cash register and point-of-sale system.
Delivered food orders promptly and courteously.
Greeted guests and provided menus.
Checked food before serving it to customers.
Followed health safety guidelines when preparing and serving food products.
Prepared drinks according to standard recipes.
Responded efficiently to guest inquiries and complaints in a professional manner.
Sales Associate
Bath & Body Works
Cedar Park, TX
10.2020 - 01.2021
Provided accurate information about products, prices and services.
Organized stockroom shelves according to size, color or style.
Processed transactions using a point-of-sale system.
Greeted customers and provided exceptional customer service.
Restocked shelves as needed to ensure sufficient inventory levels.
Developed trusting relationships with customers by making personal connections.
Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Host
Clay Pit Indian Cuisine
Austin, TX
01.2020 - 03.2020
Balanced cash drawers at the end of each shift.
Contributed to team efforts by accomplishing related tasks as needed.
Assisted other departments when needed such as bussing tables or delivering food orders.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Managed incoming calls during busy shifts.
Greeted guests upon arrival and provided them with menus.
Took reservations over phone and in person.
Server
Pelon's
Austin, TX
03.2019 - 06.2019
Upheld high standards of sanitation in accordance with health department regulations.
Provided excellent customer service to ensure satisfaction.
Delivered food orders promptly and courteously.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Served food and beverages to patrons and confirmed complete orders.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Server
Chilis Resturant
Cedar Park, TX
10.2018 - 03.2019
Provided excellent customer service to ensure satisfaction.
Delivered food orders promptly and courteously.
Took orders from customers accurately and in a timely manner.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Ensured that each guest was served courteously, quickly, and efficiently.
Followed health safety guidelines when preparing and serving food products.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server
BC's Backyard Bar & Grill
Cedar Park, TX
07.2018 - 10.2018
Handled money transactions accurately while following company procedures for handling cash payments.
Ensured that each guest was served courteously, quickly, and efficiently.
Served food and beverages to patrons and immediately remedied issues with orders.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Cashier
Total Wine & More
Austin, TX
05.2018 - 07.2018
Greeted customers and answered any questions they had about the store's products and services.
Issued receipts, refunds, credits or change due to customers.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Answered customer inquiries regarding store policies and procedures.
Balanced daily transactions on a computerized point-of-sale system.
Host
Red Lobster
Round Rock, TX
01.2018 - 05.2018
Contributed to team efforts by accomplishing related tasks as needed.
Assisted other departments when needed such as bussing tables or delivering food orders.
Managed dining room layout to maximize efficiency of staff members.
Managed incoming calls during busy shifts.
Inspected dining areas for any damages or defects.
Offered seating and other special accommodations to customers according to preferences and dining area volume.
Point of Sale Associate
DSW Shoes
Mission Viejo, CA
09.2015 - 01.2016
Utilized problem solving skills to resolve any discrepancies at the register area quickly.
Managed multiple tasks simultaneously while providing excellent customer service at all times.
Assisted customers with locating items, answered questions, and provided information on product features.
Adhered to loss prevention policies by monitoring suspicious activity at the register area.
Processed customer payments accurately and efficiently.
Performed opening and closing procedures including counting money, balancing cash registers, reconciling daily sales receipts.
Sales Associate
Kohls Department Store
Rancho Santa Margarita, CA
04.2015 - 06.2015
Provided accurate information about products, prices and services.
Organized stockroom shelves according to size, color or style.
Processed transactions using a point-of-sale system.
Processed credit card transactions quickly and securely.
Processed returns, exchanges, and refunds in accordance with company policies.
Greeted customers and provided exceptional customer service.
Demonstrated product features and benefits for customers' needs.
Education
Bachelor of Arts - Mass Communication And Media Studies
Arizona State University
Remote
12-2025
Associate of Arts - Social & Behavioral Sciences
Saddleback College
Mission Viejo, CA
12-2024
High School Diploma -
Trabuco Hills High School
Mission Viejo, CA
06-2015
Skills
Customer service
Cash handling accuracy
Store opening and closing
Upselling
POS system operation
Listening skills
Communication skills
Certification
Driver's License
Languages
Spanish
Professional
English
Native/ Bilingual
Timeline
Sales Associate
Bath & Body Works
09.2024 - 10.2024
Medical Receptionist
RadNet
04.2024 - 08.2024
Host
King's Fish House
11.2023 - 04.2024
Bartender
Tommy Bahama
03.2023 - 05.2023
Barista
Starbucks
10.2022 - 03.2023
Server
Blue Corn Harvest
01.2022 - 03.2022
Server
Clay Pit Indian Cuisine
09.2021 - 01.2022
Server/Bartender
Masfajitas
01.2021 - 04.2021
Sales Associate
Bath & Body Works
10.2020 - 01.2021
Host
Clay Pit Indian Cuisine
01.2020 - 03.2020
Server
Pelon's
03.2019 - 06.2019
Server
Chilis Resturant
10.2018 - 03.2019
Server
BC's Backyard Bar & Grill
07.2018 - 10.2018
Cashier
Total Wine & More
05.2018 - 07.2018
Host
Red Lobster
01.2018 - 05.2018
Point of Sale Associate
DSW Shoes
09.2015 - 01.2016
Sales Associate
Kohls Department Store
04.2015 - 06.2015
Bachelor of Arts - Mass Communication And Media Studies