Ashleigh Morgan
Belton
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
Work History
Tenant Coordinator
Housing Authority of Kansas City
03.2024 - Current
- Coordinated tenant applications and lease agreements, ensuring compliance with housing regulations.
- Facilitated communication between tenants and property management to resolve issues promptly.
- Organized tenant meetings and workshops to promote community engagement and awareness of services.
- Assisted in the development of housing programs that enhanced tenant satisfaction and retention rates.
- Reviewed tenant applications thoroughly to ensure accurate information was provided, minimizing potential risks associated with leasing decisions.
Seasonal Worker
Macy's
10.2023 - 01.2024
- Assisted in restocking merchandise and organizing displays to enhance customer shopping experience.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate inventory records using POS systems to ensure stock availability.
- Collaborated with team members to achieve operational goals during high-traffic sales events.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
Guest Sales Associate
Cracker Barrel Old Country
03.2023 - 09.2023
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed sales transactions efficiently using point-of-sale system, ensuring accuracy in cash handling.
- Maintained cleanliness and organization of retail space, promoting a welcoming atmosphere for guests.
- Collaborated with team members to achieve daily sales goals and improve service delivery standards.
- Resolved guest complaints promptly, demonstrating strong problem-solving skills while maintaining brand reputation.
Stockroom Worker
Khols
09.2022 - 02.2023
- Received and organized merchandise for efficient stockroom operations.
- Assisted in maintaining inventory accuracy through regular stock counts.
- Operated stockroom equipment, ensuring adherence to safety protocols.
- Collaborated with team members to optimize product placement on shelves.
- Demonstrated flexibility in adapting to changing priorities while maintaining productivity levels.
Retail Sales Associate
Macy's
08.2021 - 02.2022
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders and gift card activations.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
Education
High School Diploma -
Belton High School
Belton, MO05.2021
Skills
- Customer service
- Active listening
- Problem resolution
- Call center experience
- Microsoft Excel
- Microsoft outlook
- Prioritization
- Empathy display
- Complaint handling
- Attention to detail
- Problem-solving abilities
- Multitasking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Tenant Coordinator
Housing Authority of Kansas City
03.2024 - Current
Seasonal Worker
Macy's
10.2023 - 01.2024
Guest Sales Associate
Cracker Barrel Old Country
03.2023 - 09.2023
Stockroom Worker
Khols
09.2022 - 02.2023
Retail Sales Associate
Macy's
08.2021 - 02.2022
High School Diploma -
Belton High School