Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
References
Timeline
Generic

Ashleigh Phillips

Lubbock

Summary

Volunteer with extensive experience in fostering community engagement through proactive initiatives. Proven ability to enhance service delivery in response to increasing demands. Demonstrates reliability and adaptability in learning new skills and concepts quickly.

Overview

4
4
years of professional experience

Work History

Volunteer

Voice of Hope
Lubbock
02.2025 - Current
  • Managing calls from the 24 hour rape crisis hotline
  • Volunteering at multiple community outreach events
  • Facilitated workshops that educated participants on important social issues.
  • Offered additional support in the advocate hospital setting for rape crisis survivors

Cashier

Chicken Salad Chick
Lubbock
01.2025 - Current
  • Maintained accurate cash drawer and balanced at end of shifts.
  • Assisted customers with product selection and answered inquiries.
  • Handled returns and exchanges following company policies accurately.
  • Promoted seasonal items and special offers to enhance sales experience.
  • Collaborated with team members to ensure smooth store operations.
  • Responded to product-related questions while facilitating order placements

Cashier/ Drive Thru Cashier

Chicken Salad Chick
North Richland Hills
05.2024 - Current
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Assisted in clarifying product details and processing customer orders.

Crew Member

Texas Tech Orientation Services
Lubbock
05.2025 - 07.2025
  • Facilitated campus tours for incoming freshmen to enhance orientation experience.
  • Provided information sessions addressing questions from incoming freshmen.
  • Assisted incoming freshmen by answering various inquiries regarding campus resources.
  • Collaborated with team members to complete daily tasks efficiently.

Cashier

Honey Baked Ham
Hurst
10.2021 - 12.2024
  • Assisted customers with product inquiries and provided excellent service.
  • Processed transactions quickly and accurately at the register.
  • Maintained cleanliness and organization of checkout areas and merchandise displays.
  • Handled cash, credit, and electronic payments securely and efficiently.
  • Collaborated with team members to ensure smooth store operations.
  • Managed returns and exchanges while adhering to store policies.

Barista Shift Lead

PJ's Coffee
North Richland Hills
03.2023 - 08.2024
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Greeted guests with pleasant smile and superior customer service.
  • Trained new baristas on proper procedures for making drinks, handling cash transactions, and cleaning duties.
  • Performed opening and closing tasks such as setting up equipment and cashing out registers at the end of the shift.
  • Resolved customer complaints or referred them to a manager as needed.
  • Maintained inventory of supplies, including coffee beans, syrups, cups, lids.

Education

Bachelor of Arts - Psychology/ Human Development and Family Sciences

Texas Tech University
Lubbock, TX
05-2026

High School Diploma -

Birdville High School
North Richland Hills, TX
05-2023

Skills

  • Customer service
  • Effective communication
  • Team collaboration
  • Problem resolution
  • Time management
  • Event coordination
  • professionalism
  • Issue resolution

Languages

English
Professional

Affiliations

  • Goin Band from Raiderland 23-25
  • Psychology national honors society
  • Loves being outdoors/ nature
  • Have a passion for helping others
  • Love sports specifically soccer

Accomplishments

  • Top 15% of High School Graduating class
  • 4.0 College GPA
  • Woodwind member of the year (Goin Band from Raiderland)
  • Leadership award in High school Band

References

References available upon request.

Timeline

Crew Member

Texas Tech Orientation Services
05.2025 - 07.2025

Volunteer

Voice of Hope
02.2025 - Current

Cashier

Chicken Salad Chick
01.2025 - Current

Cashier/ Drive Thru Cashier

Chicken Salad Chick
05.2024 - Current

Barista Shift Lead

PJ's Coffee
03.2023 - 08.2024

Cashier

Honey Baked Ham
10.2021 - 12.2024

Bachelor of Arts - Psychology/ Human Development and Family Sciences

Texas Tech University

High School Diploma -

Birdville High School

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