Ashleigh Pohanka
Boise,ID
Summary
Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Sales Associate
Banana Republic Factory Store
North Bend, WA
08.2020 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Shift Supervisor
Starbucks
Meridian, ID
10.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Barista
Starbucks
Meridian, ID
11.2021 - 10.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
Associate Degree - Generals
Bellevue College
Bellevue, WA06.2022
Skills
- Friendly and outgoing
- Team Player
- Active listener
- Adaptive and creative
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Shift Supervisor
Starbucks
10.2023 - Current
Barista
Starbucks
11.2021 - 10.2023
Sales Associate
Banana Republic Factory Store
08.2020 - 05.2021
Associate Degree - Generals
Bellevue College