Ashleigh Price
Ridgecrest,NC
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional guest experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Commercial Laundry Assistant
State of North Carolina
Wilmington, USA
05.2024 - 08.2024
- Collaborated with team members to prioritize workload based on customer demands
- Ensured compliance with all North Carolina EPA Safety Regulations and Guidelines by following proper handling procedures for chemicals used in the laundering process
- Assisted in training new employees on operating laundry equipment safely and efficiently following all company required materials
E-Commerce Specialist
Self Employed
Wilmington, USA
08.2015 - 04.2024
- Contributed to the development of training materials for new hires, ensuring consistent delivery of excellent customer service standards
- Managed a high volume of incoming customer calls and emails, consistently meeting or exceeding response time targets
- Consistently met or exceeded individual performance metrics including average handle time (AHT), first call resolution (FCR), and customer satisfaction scores (CSAT)
Lead Server
White Front Cafe
Wilmington, USA
01.2019 - 11.2023
- Resolved customer complaints promptly and effectively, ensuring a positive dining experience for all patrons
- Demonstrated strong leadership skills by overseeing daily operations of the restaurant during absence of management team
- Trained staff on proper handling of cash transactions to minimize errors or discrepancies at end-of-shift reconciliation process
Education
High School Diploma -
East Henderson High School
Hendersonville, NCSkills
- Digital Marketing
- Search Engine Optimization (SEO)
- Team Player Mentality
- Detail-Oriented
- Time Management
Certification
North Carolina Driver's License, Contingent upon $11.00 duplicate fee paid to North Carolina Department of Motor Vehicles.
Timeline
Commercial Laundry Assistant
State of North Carolina
05.2024 - 08.2024
Lead Server
White Front Cafe
01.2019 - 11.2023
E-Commerce Specialist
Self Employed
08.2015 - 04.2024
High School Diploma -
East Henderson High School
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