Ashleigh Rugar
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
CT Technologist
UNC Rex Healthcare
05.2015 - 04.2022
- Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
- Communicated with physicians, nurses and other team members concerning patient status, diagnoses and related information.
- Tended to physical and psychological patient preparation, calmly talking through procedures while positioning patients for scans to alleviate nervousness or anxiety.
- Demonstrated competency in assessment and range of treatment indicated for patients of diverse demographics.
- Trained and supervised new radiologic technologists and technicians.
- Monitored patient's well-being during exams and recognized discomfort or medical problems and took appropriate action.
- Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
CT Technologist
University of Vermont Healthcare, CVPH
11.2014 - 03.2015
- Gained comprehensive understanding of CT equipment.
- Practiced utilizing proper protocols for CT exams, biopsies and injections.
- Ability to work well overnight solo or with a team during the day.
- Injected contrast for CT scans in accordance with department policy.
- Complied with department and hospital radiation and safety standards.
- Evaluated images for technical quality and accuracy.
- Prepared and mixed contrast agents for enhanced imaging.
- Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
Caterer/bartender
Barracks Golf Course
04.2004 - 06.2014
- Demonstrated skills in decision-making and time management.
- Acknowledged for leadership and attention to detail.
- Gained understanding wants and needs of patrons and assuring were done correctly.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
- Provided friendly, courteous service to create memorable moments for guests.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Lead Customer Service Representative
SheltAir Aviation Services
12.2010 - 06.2012
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Responded to customer calls and emails to answer questions about products and services.
- Boosted team spirit and performance by communicating clear service expectations and quality goals to each team member.
- Engaged clients in person and over phone to answer questions and address complaints.
- Planned schedules and workflows based on expected customer demands.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Education
Certificate of Completion Cat Scan - Cat Scan
Champlain Valley Physicians Hospital CT School
Plattsburgh, NY03.2015
Certificate of Completion Radiologic Technology - Radiologic Technology
Champlain Valley Physicians Hospital School of Radiology
Plattsburgh, NY06.2014
Associate of Science - Math, Science and Technology
Empire State College
Saratoga Springs, NY06.2014
Bachelor of Science - Public Relations and Advertising
State University of New York Plattsburgh
Plattsburgh, NY08.2008
Skills
- Patient Data Management Systems
- Radiology Equipment
- Diagnostic Radiology
- Patient Safety
- Communications Strategies
- Checking Patient Details
- Clinical Judgment
- Patient Relations
- Calming Strategies
- Image Collection
- Completion of ACR accreditations
- Sterile Procedures and Techniques
Certification
- Licensed Computed Tomography - ARRT-2015
- Licensed Radiology- ARRT-2014
Timeline
CT Technologist
UNC Rex Healthcare
05.2015 - 04.2022
CT Technologist
University of Vermont Healthcare, CVPH
11.2014 - 03.2015
Lead Customer Service Representative
SheltAir Aviation Services
12.2010 - 06.2012
Caterer/bartender
Barracks Golf Course
04.2004 - 06.2014
Certificate of Completion Cat Scan - Cat Scan
Champlain Valley Physicians Hospital CT School
Certificate of Completion Radiologic Technology - Radiologic Technology
Champlain Valley Physicians Hospital School of Radiology
Associate of Science - Math, Science and Technology
Empire State College
Bachelor of Science - Public Relations and Advertising
State University of New York Plattsburgh