Summary
Overview
Work History
Education
Skills
Timeline
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Ashleigh Sidwell

Lawrenceburg,IN

Summary

Accomplished Restaurant Manager with a strong background in customer service and financial management at Proof 124. Implemented effective training initiatives that boosted team performance and improved customer complaint resolution, resulting in higher satisfaction rates. Experienced in inventory control, achieving optimal stock levels and reducing waste.

Overview

7
7
years of professional experience

Work History

Restaurant Manager

Proof 124
Lawrenceburg, Indiana
03.2023 - Current
  • Managed daily restaurant operations to ensure efficient service and customer satisfaction.
  • Optimized employee shift scheduling to enhance coverage during peak hours.
  • Trained and supervised staff in food safety and customer service protocols.
  • Coordinated inventory management to sustain stock levels and minimize waste.
  • Resolved customer inquiries and complaints with professionalism and care.
  • Implemented training programs that improved team performance and morale.
  • Collaborated with kitchen staff to ensure menu quality and consistency.
  • Participated in budgeting processes to effectively manage operational expenses.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Bartender Shift Manager

Captains tavern
Lawrenceburg, Indiana
01.2021 - 03.2023
  • Managed bar operations during shifts to ensure efficient service delivery.
  • Trained and supervised staff on drink preparation and customer service protocols.
  • Created innovative cocktail menus featuring seasonal ingredients to attract customers.
  • Developed inventory control processes for bar supplies to minimize waste.
  • Handled customer inquiries and resolved issues to enhance overall guest satisfaction.
  • Collaborated with kitchen staff to synchronize food and beverage pairings.
  • Implemented safety protocols to maintain a clean and secure bar environment.
  • Planned special events, including promotions and live music nights, to boost revenue.
  • Enforced health codes and safety regulations in compliance with state laws.

Real Estate Property Manager

Rentz Management
Covington, Kentucky
07.2018 - 01.2021
  • Managed daily operations for residential and commercial properties to ensure efficiency.
  • Oversaw tenant communications, addressing concerns promptly and professionally.
  • Resolved resident complaints quickly, enhancing overall satisfaction.
  • Inspected properties regularly, identifying deficiencies and scheduling necessary repairs.
  • Coordinated with maintenance teams and contractors to ensure timely turnovers after move-outs.
  • Facilitated processing and verification of tenant paperwork to streamline operations.
  • Prepared monthly financial performance reports, highlighting revenue growth and incurred expenses.
  • Conducted property showings for prospective tenants, assessing applications and finalizing leases.
  • Built relationships with service vendors and submitted associated billing statements.

Education

High School Diploma -

Colerain High School
Cincinnati, OH
05-2007

Skills

  • Customer service excellence
  • Staff training and development
  • Inventory management
  • Shift scheduling
  • Operational budgeting
  • Food safety compliance
  • Effective communication
  • Problem solving
  • Time management
  • Customer engagement
  • Complaint resolution
  • Operations management
  • Performance improvement

Timeline

Restaurant Manager

Proof 124
03.2023 - Current

Bartender Shift Manager

Captains tavern
01.2021 - 03.2023

Real Estate Property Manager

Rentz Management
07.2018 - 01.2021

High School Diploma -

Colerain High School

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