Ashleigh Sweeney

I have assisted in training new servers. Learned to prepare drinks according to standard recipes. Ensured that each and every guest was served courteously and efficiently. I inspected the bar area and service area to ensure cleanliness and proper setup. I also performed opening and closing duties. I resolved customer complaints in a professional manner, while maintaining high levels of customer satisfaction. I talked with the kitchen staff to ensure timely preparation for the delivery of orders, to make sure everything was ready on time.

Greeted customers, answered questions and recommended specials to increase profits. Had to check identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages. Presented menus to costumers and answered questions about featured items and make suitable recommendations. Provided exceptional service to high volume costumers. Promoted desserts, appetizers and specialty drinks to optimize sales. Learned opening and closing duties.

Was head bartender and Manager on duty. In charge of opening and closing. Managed front of house area, cocktail design and menu and handled inventory, regulation compliance and customer relationships. Balanced daily registers and generated sales reports. Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards. Completed regular bar inventories and daily requisition sheets. Trained new bartenders on drink preparation and upselling techniques.

Provided excellent customer service to patrons. Learned to use handhelds by Toast. Provided excellent teamwork in a stressful atmosphere. Learned more extensive, complex cocktails. Was able to learn to move positions from different aspects of the restaurant in a quickly fashion. Learned to open and close down the entire restaurant.

Was one of the head bartenders. Managed beer and liquor orders as well as pick-up. Managed money. Learned how to be swift, claim and efficient in a very high volume environment. Had to be manager on duty on multiple occasions. Learned to open and close down the bar.

Greeted customers, answered questions and recommended specials, wine and desserts to increase profits. Learned extensive knowledge on wine and steak pairings. Was one of the head servers on special events and parties for over 20 or more.

Learned to move quickly and efficiently in a high volume, fast paced environment. Was promoted multiple times for excellent costumer service and experience. Became an expert on opening and closing down the restaurant. Trained all new servers on standards and how the restaurant should be operated. Set up, help organize, and worked huge banquet events such as receptions, rehearsals, and company events.