Verified and submitted timekeeping information for accurate and efficient payroll processing.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Completed bi-weekly payroll for [Number] employees.
Reduced payroll errors by diligently auditing employee timecards and promptly addressing discrepancies.
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Facilitated seamless onboarding of new hires by providing comprehensive training on timekeeping and payroll policies.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Reviewed time records for 56 employees to verify accuracy of information.
Barista Manager
Gap Coffee Co.
02.2015 - 07.2021
Served customers quickly and efficiently and created strategies to prevent delays.
Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.
Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
Maintained accurate inventory counts to meet customer demands and sustain operations.
Resolved customer concerns promptly and professionally, ensuring continued patronage and loyalty to the brand.
Managed payroll, scheduling, ordering and other back-of-house tasks to drive operations and maximize sales and profitability.
Boosted store sales by developing creative marketing strategies and engaging in-store promotions.
Education
Associate of Applied Science - Business Management
Spokane Falls Community College
Spokane, WA
06-2025
Skills
Bi-weekly payroll processing
Leading teams
Data entry
Recordkeeping skills
Project management
Payroll auditing
Coordinating projects
Accounting
Payroll software proficiency
Coordinating W2s
New hire processing
Exceptional Microsoft Excel skills
Certification
CAP - Certified Administrative Professional
Timeline
Production/Payroll Coordinator
John I Haas
08.2021 - Current
Barista Manager
Gap Coffee Co.
02.2015 - 07.2021
Associate of Applied Science - Business Management
Legal Assistant/Law Clerk at Robert Haas Sole Proprietor / Robert Haas Professional CorporationLegal Assistant/Law Clerk at Robert Haas Sole Proprietor / Robert Haas Professional Corporation