Ashleigh Wagner
West Carrollton,OH
Summary
Regional Manager with over 22 years of experience in efficiently managing residential communities.
In-depth experience of all aspects of daily operations of property management including finance and budgeting, asset management and maintenance, marketing and leasing, developing strong resident relationships, staff supervision and development and ensuring compliance with all applicable policies and regulations.
Overview
22
22
years of professional experience
Work History
Regional Property Manager
DBC Real Estate
Middletown, OH
04.2023 - Current
- Oversee operations of 9 properties (1,243 Units) between Columbus, Dayton, Cincinnati, Cleveland and Canton.
- Provided guidance and support to onsite personnel regarding best practices in leasing, marketing, customer service.
- Created and implemented annual budget for each property in the region to achieve community's financial, operating and resident services goals.
- Monitored monthly property budget to review purchases and control costs.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Performed rent collection duties when necessary, including issuing late notices or eviction proceedings if required.
- Conducted periodic inspection of vacant apartments for market-ready condition.
- Developed strategies to improve occupancy levels in assigned properties.
- Prepared monthly financial reports detailing income, expenses, cash flow.
- Interviewed, hired and trained new employees.
- Coordinated with maintenance staff to ensure all repairs were completed in a timely manner.
- Managed day-to-day activities involving residents, subcontractors and property management.
- Conducted market research to evaluate current rental rates and identify potential opportunities for increased revenue.
- Reviewed renewal leases prior to expiration date and adjusted rental rates as needed.
- Established relationships with vendors who could provide goods and services at competitive prices.
- Ensured that all legal requirements pertaining to property management were up-to-date and followed.
- Conducted regular inspections of properties to ensure safety standards were met.
- Developed and implemented marketing plans to cater to needs of community.
Community Manager (200 Units)
DBC Real Estate
Middletown, OH
03.2019 - 04.2023
Community Manager (244 Units)
Towne Properties
Miamisburg, OH
10.2002 - 02.2019
- Interview, hire, train and performance manage onsite staff
- Design and implement effective marketing initiatives for existing and potential residents
- Review and approve all prospective resident applications
- Negotiate, prepare and monitor all legal documents relating to occupancy
- Schedule and supervise inspections and maintenance programs
- Evaluate, approve and monitor all vendor contracts
- Review and reconcile accounts payable and receivable
- Develop and administer complete and accurate annual budgets
- Present monthly management reports including updates on administrative items, financial status and condition of the property
- Respond to, investigate and resolve all resident concerns to achieve a high level of customer service
- Monitor and ensure compliance with all rules and regulations
Education
Real Estate License - Real Estate
Sinclair Community College
Dayton, OH02-2018
Skills
- Word/Excel
- Yardi Voyager
- PAYscan
- Rent Café
- Rent Manager
- Paycor
- I Love Leasing
- Podium
- Creative problem-solving skills Skilled multi-tasker
- Property operations
- Team recruitment
- Asset management
- Lease administration
- Resident screening
- Site inspection conduction
- Contract negotiation
- Regulatory compliance
- Rental rate establishment
- Employee mentoring
- Maintenance supervision
- Staff training and development
- Budgeting and financial analysis
- Resident retention
Affiliations
- GDAA Rent Foundation committee member (2014-2019)
- GDAA board member (2017-2019)
Accomplishments
DBC Reale State Awards
2020 Best Delinquency (Over 200 Units)
2022 President’s Award
2024 President’s Award
Towne Properties Awards
2018 Greatest place to live nominee
2018 Best newsletter
2017 Accounting excellence award
2017 Best resident referral response
2017 Most improved resident survey
2016 Most improved apartments.com rating
2014 Most improved resident survey
2014 Accounting excellence award
Timeline
Regional Property Manager
DBC Real Estate
04.2023 - Current
Community Manager (200 Units)
DBC Real Estate
03.2019 - 04.2023
Community Manager (244 Units)
Towne Properties
10.2002 - 02.2019
Real Estate License - Real Estate
Sinclair Community College
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