Kimberly Nesbitt
Boiling Springs,SC
Overview
19
19
years of professional experience
Work History
Extrusion Operator Packer
Copper Standard
02.2019 - Current
- Pack automotive parts
- Maintained a clean and organized work environment, reinforcing safety guidelines
- Monitored process and work station accuracy
Customer Service Representative
Alorica
02.2017 - 07.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Communication/Switchboard Shift Supervisor
Spartanburg Regional Medical Center
12.2005 - 04.2016
- Trained new employees and delegated daily tasks and responsibilities.
- Shift Supervisor
- Activities committee
- Help desk tech
- Doctors answering service
Education
High School Diploma -
Chapman High School
Inman, SC01-1989
Skills
- Organizational leadership
- Leadership qualities
- Adaptability to change
- Customer service
- Management
- Department training
- Help desk tech
- Monitor fire screens for hospital
- Launch and process medical codes
- Microsoft Windows, Office, and Excel
Timeline
Extrusion Operator Packer
Copper Standard
02.2019 - Current
Customer Service Representative
Alorica
02.2017 - 07.2018
Communication/Switchboard Shift Supervisor
Spartanburg Regional Medical Center
12.2005 - 04.2016
High School Diploma -
Chapman High School