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Ashleigh Warner
West Palm Beach,FL
Summary
Dynamic, high energy, results oriented fast-casual dining industry professional with a wide range of experience, seeking to use exceptional interpersonal, organizational, logistical, motivational and managerial skills to successfully benefit a company's overall performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Asst. Manager
Shake Shack
06.2021 - Current
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Gained strong leadership skills by managing projects from start to finish.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
- Identified issues, analyzed information and provided solutions to problems.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
General Manager
Panera Bread
11.2005 - 05.2021
- Managed food preparation, portion control, and proper presentation of food, ensuring food quality and consistency
- Maintained a strict food and beverage cost, by overseeing food and beverage ordering
- Directly responsible for monthly budgets, payroll, and all financial transactions, ensuring that they were all authorized and met or exceeded company standards
- Ordered and purchased vital equipment and restaurant supplies as needed
- Created, organized and implemented employee training programs
- Inspected all food and beverage deliveries, verifying receipt and quality of products ordered.
- Analyzed market trends and competitor activities to create competitive advantages.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed purchasing, sales, marketing and customer account operations efficiently.
General Manager
M.O.D. Pizza
04.2019 - 06.2020
- Created the weekly schedule
- Responsible for the training of employees, in all aspects of the restaurant
- Assisted with the sales and labor projections
- Performed all of the ordering and inventory reports of all merchandise
- Enforce and oversee all health compliance codes
- Responsible for new hire acquisitions and terminations, along with employee performance evaluations
- Responsible for all kitchen equipment maintenance scheduling and other building facilities
- Maintain a clean, sanitary, and safe work environment
- Execute end of day reports and cash out, including the safe audit and employee time cards
- Monitored proper food handling and sanitation methods.
- Formulated policies and procedures to streamline operations.
- Analyzed market trends and competitor activities to create competitive advantages.
Kennel Technician
Camp Canine
02.2015 - 11.2017
- Responsible for caring for animals according to schedules and feeding instructions
- Performed animal grooming duties, including washing, brushing, clipping, trimming coats, cutting nails, and ear cleaning
- Interact with customers, answering questions, and providing detailed information about their animals, i.e., behavioral habits, breeding habits, eating habits or other pertinent information
- Responsible for collecting and recording animal information, i.e., weight, size, physical condition, treatments received, medications, and food intake.
- Checked kennel temperature, humidity and ventilation for optimal animal safety and well-being.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
Education
N.D.G.A.A Certified -
Merryfield School of Pet Grooming
Oakland Park, FL03.2017
Diploma -
Hallandale High School
Hallandale Beach, FL05.2007
Skills
- Adaptability
- Marketing
- Teamwork
- Problem Solving
- Customer Service
- Management
- Communication
- Performance reviewing
- Employee performance evaluation
- Revenue Forecasting
- Problem Resolution
- Team Leadership
- Performance Tracking and Evaluation
Certification
- ServSafe Food Hander Certification
- ServSafe Food Manager Certification
References
References are available upon request.
Software
IT computer support
Social Media
Enterprise Systems
Aloha
Crunchtime
Workday
Excel
Timeline
Asst. Manager
Shake Shack
06.2021 - Current
General Manager
M.O.D. Pizza
04.2019 - 06.2020
Kennel Technician
Camp Canine
02.2015 - 11.2017
General Manager
Panera Bread
11.2005 - 05.2021
N.D.G.A.A Certified -
Merryfield School of Pet Grooming
Diploma -
Hallandale High School