Ashleigh White
Charlotte,NC
Summary
Adept at enhancing operational efficiency and patient satisfaction, my tenure at HUNTERSVILLE HEALTH & REHAB as well as at CHARLOTTE HEALTH & REHAB honed my skills in demand forecasting and compassionate communication. Spearheaded inventory management improvements and patient care initiatives, achieving significant advancements in supply chain effectiveness and patient support.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Central Supply Coordinator
HUNTERSVILLE HEALTH & REHAB
11.2021 - Current
- Ensured compliance with regulatory standards related to medical supply storage and handling practices.
- Optimized storage and distribution procedures, resulting in improved organization and accessibility of supplies.
- Collaborated with hospital departments to ensure accurate forecasting of supply needs, avoiding shortages and overstocking.
- Enhanced inventory management by implementing an efficient tracking system for all medical supplies.
- Coordinated staff training programs to enhance knowledge of proper handling, storage, and use of medical supplies.
- Organized regular meetings with department heads to discuss inventory levels, upcoming needs, and any potential supply chain issues that could impact patient care.
Medical Appointment Scheduler
HUNTERSVILLE HEALTH & REHAB
11.2021 - Current
- Maintained patient confidentiality by strictly adhering to HIPAA regulations while handling sensitive personal information.
- Improved communication between the front desk and clinical staff by providing accurate, up-to-date appointment information.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing cancellations.
- Managed complex schedules for multiple healthcare providers, ensuring timely patient care and provider availability.
- Assisted in reducing no-shows by implementing reminder calls and appointment confirmation protocols.
- Provided exceptional customer service to patients, addressing inquiries and resolving issues related to scheduling or billing concerns.
- Supported clinic operations by assisting with administrative tasks such as filing, data entry, and phone management when needed.
Transportation Coordinator
HUNTERSVILLE HEALTH & REHAB
11.2021 - Current
- Increased efficiency in scheduling by optimizing routes for multiple patients'' pickups and dropoffs.
- Streamlined communication between medical staff, patients, and their families to reduce misunderstandings and facilitate smooth transitions.
- Assisted wheelchair-bound passengers with boarding and disembarking the vehicle safely using proper equipment and techniques.
- Enhanced patient comfort by providing safe and timely transportation to medical appointments.
- Coordinated with healthcare professionals to ensure seamless transfer of patients between facilities.
- Improved overall patient experience by making sure all necessary documents were prepared for their appointments.
- Developed strong relationships with patients, earning trust and confidence through compassionate care and professionalism.
CNA
HUNTERSVILLE HEALTH & REHAB
11.2021 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Housekeeping Supervisor
Charlotte Health and Rehab Center
06.2020 - 09.2021
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Completed schedules, shift reports, and other business documentation.
- Increased employee performance through effective supervision and training.
- Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
- Implemented safety protocols for handling hazardous materials, reducing workplace accidents and ensuring compliance with OSHA regulations.
Central Supply Coordinator
Charlotte Health and Rehab Center
01.2019 - 06.2020
- Ensured compliance with regulatory standards related to medical supply storage and handling practices.
- Optimized storage and distribution procedures, resulting in improved organization and accessibility of supplies.
- Collaborated with hospital departments to ensure accurate forecasting of supply needs, avoiding shortages and overstocking.
- Enhanced inventory management by implementing an efficient tracking system for all medical supplies.
- Coordinated staff training programs to enhance knowledge of proper handling, storage, and use of medical supplies.
- Organized regular meetings with department heads to discuss inventory levels, upcoming needs, and any potential supply chain issues that could impact patient care.
- Contributed to facility-wide cost savings initiatives by identifying opportunities for bulk purchasing discounts or alternative product sourcing.
CNA
Charlotte Health and Rehab Center
01.2018 - 06.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Package Handler
UPS
01.2017 - 01.2018
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Contributed to increased productivity by working effectively in high-pressure situations.
Education
CERTIFIED NURSING ASSISTANT - CNA
DIVINE HEALTH ACADEMY
Charlotte, NC11-2017
High School Diploma -
JOHN DEWEY HIGH SCHOOL
Brooklyn, NY06-2009
Skills
- Shipping and receiving
- Purchasing strategies
- Demand forecasting
- Stock control
- Outlook
- Purchasing management
- Excel
- Vital signs monitoring
- Dressing assistance
- Maintaining confidentiality
- Compassionate communication
- Reliable team player
- End of life care
- Compassionate caregiver
- Cleaning and sanitation
- Customer service-focused
- Task assignment
- Cleaning techniques
- Training and mentoring
- Health and safety compliance
- Department coordination
Certification
- Cardiopulmonary Resuscitation Certification(CPR) – American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Central Supply Coordinator
HUNTERSVILLE HEALTH & REHAB
11.2021 - Current
Medical Appointment Scheduler
HUNTERSVILLE HEALTH & REHAB
11.2021 - Current
Transportation Coordinator
HUNTERSVILLE HEALTH & REHAB
11.2021 - Current
CNA
HUNTERSVILLE HEALTH & REHAB
11.2021 - Current
Housekeeping Supervisor
Charlotte Health and Rehab Center
06.2020 - 09.2021
Central Supply Coordinator
Charlotte Health and Rehab Center
01.2019 - 06.2020
CNA
Charlotte Health and Rehab Center
01.2018 - 06.2020
Package Handler
UPS
01.2017 - 01.2018
- Cardiopulmonary Resuscitation Certification(CPR) – American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
CERTIFIED NURSING ASSISTANT - CNA
DIVINE HEALTH ACADEMY
High School Diploma -
JOHN DEWEY HIGH SCHOOL
Similar Profiles
JULIE PERRYJULIE PERRY
House Supervisor at Novant Health Huntersville Medical CenterHouse Supervisor at Novant Health Huntersville Medical Center
Frances FredericksFrances Fredericks
Assistant Nurse Manager at Novant Health Huntersville Medical CenterAssistant Nurse Manager at Novant Health Huntersville Medical Center
Sherri MartinSherri Martin
Board Certified RN, Emergency Department at Novant Health Huntersville Medical CenterBoard Certified RN, Emergency Department at Novant Health Huntersville Medical Center