Ashleigh Wilkerson
Glasgow
Summary
As an accomplished entrepreneur/business owner with 23 years of experience in the Staffing Industry. I have successfully navigated various challenges and opportunities, consistently delivering outstanding results. My extensive experience encompasses a wide range of roles, from strategic planning and operations management to team leadership and business development. This diverse background has equipped me with a comprehensive understanding of the intricacies of the industry and a proven ability to drive growth and innovation
Overview
23
23
years of professional experience
Work History
Franchise Owner
Express Employment Professionals
01.2013 - Current
- Manage labor, inventory and overhead costs effectively to maintain business profitability.
- Recruit and train high-quality staff, resulting in increased customer satisfaction and loyalty.
- Promote team effectiveness through orientation, on-going training, and performance feedback.
- Organized successful community events promoting the franchise''s brand to drive increased awareness and customer engagement.
- Actively identify and generate leads through strategic sales and marketing plan.
- Heavy outbound cold calls targeting employers that are hiring to market internal top talent.
- Research decision makers in each department to introduce services and setup meeting to present solutions.
- Devise and execute strategic recruitment plans aligning with company's recruitment strategy.
- Maintain ongoing follow-up with prospective clients both in person and by phone.
- Continuously evaluate businesses to determine which staffing scenario would be suitable for clients overall staffing objective.
- Promote team effectiveness through orientation, on-going training, and performance feedback.
- Adapted to rapidly changing industry trends by remaining knowledgeable about new products, technologies, and competitor offerings.
Business Development Manager
Express Employment Professionals
05.2005 - 01.2013
- Identified new business opportunities through cold calling, strategic research and development
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Analyzed market trends and developed strategies to grow business relationships within territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Kept meticulous client notes and updated account information in company databases.
- Designed, planned and negotiated terms on partnership agreements as well as researched competitor events to identify their strengths and weaknesses in order to become more knowledgeable and be able to handle overcome objections.
Payroll Specialist
Express Employment Professionals
05.2001 - 05.2005
- Managed payroll data entry and processing for 400 employees
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Conducted regular reconciliations of general ledger accounts related to payroll transactions for accurate financial reporting purposes.
- Resolved payroll discrepancies quickly and successfully.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
Education
Bachelor of Science - Human Resources Management
Western Kentucky University
Bowling Green, KY05.2005
Minor - Marketing
Western Kentucky University
Bowling Green, KY05.2005
Skills
- Brand Compliance
- Franchise Relations
- Sales Strategies
- Sales Leadership
- Strategic Planning
- Financial Planning
- Relationship Building
- Continuous Improvement
- Small Business Operations
- Operations Management
- Financial Management
- Human Resource Management
Accomplishments
Production Award
Total Gross Margin Award
Gross Margin Dollar Increase Award
Top 50 Sales Representative in Express
Timeline
Franchise Owner
Express Employment Professionals
01.2013 - Current
Business Development Manager
Express Employment Professionals
05.2005 - 01.2013
Payroll Specialist
Express Employment Professionals
05.2001 - 05.2005
Bachelor of Science - Human Resources Management
Western Kentucky University
Minor - Marketing
Western Kentucky University
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