Ashlene Ferris
Boston,MA
Summary
Accomplished Director of Human Resources and Talent Acquisition offering comprehensive experience developing HR functions, cultivating positive work environment, and collaborating with all levels of management. Expertise in planning and managing employee relations and developing and communicating company-wide policies and procedures. Goal-oriented and personable professional committed to improving talent acquisition and increasing organizational effectiveness.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director, Human Resources & Talent Acquisition
Zaius, Inc.
Boston, MA
08.2015 - Current
- Manage the administration of human resource programs including, but not limited to: compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development
- Drafted and implemented policies, procedures and employee handbook for over 100 employees
- Research, develop, implement, administer, and maintain benefits programs, policies, and procedures, including medical, dental, vision, short and long-term disability, and life insurance
- Ensure programs meet employee needs, comply with legal requirements, and are cost effective for the organization
- Partnered with Leadership team to identify and execute on strategies to meet short and long-term business needs
- Provide guidance and input on business unit restructures, workforce planning, and succession planning
- Partnered with Leadership team and Senior management when making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations
- Partner with Leadership team, Senior management, and employees to improve work relationships, build morale, and increase productivity and retention
- Partner with Leadership team to understand organizational goals and strategy related to staffing, recruiting, and retention
- Tracked and reported metrics to identify trends and establish goals to meet business needs
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees
- Design and execute recruiting strategies to attract, evaluate and hire qualified candidates
- Manage a team of 6; consisting of Recruiters, Coordinators, HR Generalist, and Benefits Specialist
- Recruited and hired key members of the Leadership team
- Developed and implemented interviewing guides to improve candidate quality and candidate experience
- Developed communication and marketing plan and leveraged talent acquisition tools, resources and campaigns to source and retain top talent
- Analyzed recruiting metrics to share reports and recommendations with Leadership team
- Educated candidates and employees on culture, career growth, benefits, and advantages of working for company
- Identified and created recruitment and administrative performance metrics and data to analyze trends and drive change
- Created and implemented Zaius career website, recruitment selection tools and toolkits for onboarding and individual development plans
- Manage termination of employees in accordance with company policy
Technical Recruiter
TripAdvisor
Newton, Ma
06.2013 - 07.2015
- Identify full stack Software Engineers through full life cycle recruiting
- Manage full lifecycle recruiting process
- Manage campus recruiting
- Responsible for compiling compensation analysis for approval based off market data and research for all offers
- Maintained work structure by updating job requirements and job descriptions for all positions.
- Responsible for all salary negotiations
- Conduct interview training
- Train new members of global talent acquisition team
- Manage Onboarding process for new hires
- Maintained in-depth understanding of Technical/Engineering trends and hiring needs
- Coordinated implementation of people-related services, policies and programs through departmental staff
Senior Technical Recruiter
TEKsystems
Framingham, Ma
05.2011 - 04.2013
- Identified, professionally recruited, and placed Technical Consultants to clients across different industries including Financial Services, Healthcare, Pharmaceuticals, Government and Defense.
- Placements included technical and cultural screening, managerial references, internal interviews, and preparing technically sound candidates to fit the need of the client.
- Responsible for both salary and hourly negotiations for direct placement and contractual engagements.
- Maintaining professional relationship with consultants during both contract and down time, retaining their services for future opportunities within their product line.
- Developed and maintained a network of IT Professionals covering a wide range of skill sets which included Network support, Infrastructure Support and Application Development Professionals.
- Produced an average of $10,000 per week in revenue for TEKsystems by negotiating rates with both the consultants and clients.
- Developed and mentored new recruiters by conducting role plays and facilitating training programs within the Network, Infrastructure and Application Development space.
- Management of placed consultants included 30 day reviews of consultants on contract and exit interviews upon completion of contract.
Account Manager
Saga Communications
Springfield, Ma
10.2009 - 04.2011
- Responsible for the development and sale of new business commercial air-time on WAQY-FM and WLZX-FM.
- Closed multiple contracts with new clients who had never advertised with radio stations previously.
- Developed and implemented advertising campaigns for local advertisers.
- Successfully closed a $13,000 advertising package scheduled to run for a one year duration.
- Developed and created after hour advertising events at local bar and restaurants where radio hosts attended to raise money for current clients.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Boosted sales numbers with proactive account servicing and diligent relationship-building.
Education
Bachelor of Arts - Communications with a, Public Relations, Sociology
Westfield State University
Skills
- Human resources
- Recruitment
- Organizational planning knowledge
- Team Leadership
- Compensation and benefits
- Optimizing performance
- Managing employee relations
- Coaching leadership
Certification
- SHRM Certified Professional (SHRM-CP)
- Society for Human Resource Management (SHRM) certification
Timeline
Director, Human Resources & Talent Acquisition
Zaius, Inc.
08.2015 - Current
Technical Recruiter
TripAdvisor
06.2013 - 07.2015
Senior Technical Recruiter
TEKsystems
05.2011 - 04.2013
Account Manager
Saga Communications
10.2009 - 04.2011
Bachelor of Arts - Communications with a, Public Relations, Sociology
Westfield State University