Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Warren

Lincoln,Ca

Summary

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Overview

20
20
years of professional experience

Work History

Stay, Home Mom, Citrus Heights
07.2011 - Current

I run multiple schedules on a daily basis. I keep a household of four running smoothly and homeschool my two children. We get classes done in a timely manner which leaves me with ample time to work during the week.

Customer Service Specialist

Banfield Pet Hospital
Citrus Heights
09.2009 - 06.2011
  • Worked front desk, checking customers in and out
  • Answered phones and helped customers with any questions or concerns
  • Kept an open line of communication with the Dr. in regards to current and future patients.
  • Kept clean and sanitary front office and exam rooms
  • Assisted with pets when needed
  • Problem solved when conflict arose.
  • Was able to learn a new computer system in sufficient time when needed
  • Was a team player and worked well with coworkers to make the hospital run smoothly
  • Closed down the hospital and made sure the money drawer was as it should be at the end of the night
  • Took pride in being early to every shift and rarely called in sick, unless I was extremely sick.

Nanny

Childcare
Citrus Heights
10.2007 - 08.2009

Worked for two families until their children were old enough to attend school. I am still in contact with one of the families. I was very lucky to be a part of their lives during those early years.

Hostess/Server

Brookfields Restaurant
Citrus Heights, Ca
06.2003 - 08.2007
  • Customer Interface
  • Greeted customers upon entrance and handled all cash and credit transactions
  • Assisted customers over the phone regarding orders or any questions that had arose.
  • Checked pets in and out in a timely manner
  • Set up appointments over the phone
  • Customer Service
  • Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers
  • Handled guest complaints and maintained a positive dining experience for all restaurant customers
  • Built lasting relationships with pet owners
  • Truly cared for the pet owners and pets that we served on a regular basis
  • Handled any questions or concerns from the pet owners regarding care of our wellness plans

Education

Accounting

Sierra College
Rocklin, CA
2025

GED - psychology

Sierra Community College
2010

Skills

  • Customer Service Expert
  • Can Multi-Task
  • Detail Oriented
  • Proficient with Computers
  • Problem solver
  • Flexible with Change

Timeline

Stay, Home Mom, Citrus Heights
07.2011 - Current

Customer Service Specialist

Banfield Pet Hospital
09.2009 - 06.2011

Nanny

Childcare
10.2007 - 08.2009

Hostess/Server

Brookfields Restaurant
06.2003 - 08.2007

Accounting

Sierra College

GED - psychology

Sierra Community College
Ashley Warren