Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Aguilera

Santee,CA

Summary

Versatile administrative professional with years of experience supporting executives, managing office operations, and coordinating projects. Skilled in scheduling, vendor relations, billing, and record management. Recognized for strong organizational abilities, excellent customer service, and professional communication across all levels of an organization.

Overview

2026
2026
years of professional experience

Work History

Business Development & Marketing Manager

Southern Cal Telecom
01.2025 - Current
  • Supported DVBE procurement processes including proposals, compliance, vendor coordination, and invoice tracking.
  • Handled scheduling for client meetings and internal deadlines, ensuring on-time deliverables.
  • Managed accounts receivable and billing processes, producing reconciliations reports.
  • Served as primary contact for over 50 partners and vendors; managed frequent emails and inbound/outbound calls with professionalism.

Account Manager & Operational Lead

Tortora Promotions
01.2024 - 01.2025
  • Directed over 21 client accounts, managed vendor contracts, tracked payments, and prepared forecasts.

Sr. Marketing & Operations Manager

Captivate Creator Management
01.2017 - 01.2024
  • Oversaw office operations, vendor contracts, and invoice processes for a growing agency.
  • Managed scheduling, travel arrangements, and internal communications to improve workflow efficiency.
  • Supervised and trained team members, ensuring compliance and timely project execution.
  • Generated over $4.2 million in company revenue; oversaw, managed, and tracked monthly budgets exceeding $250,000.

Sales Operation Support- Call Center

Cox Communications
2012 - 01.2012
  • Scheduled installation appointments for customers and coordinated with technicians for new job orders.
  • Managed high-volume customer calls with strong phone etiquette and service skills; handled on average a total of 55 calls per day.

Clerical Associate

San Diego Superior Court
2008 - 2012
  • Clerical and administrative support; confidential records management.
  • Assisted in purging and organizing over 300,000 civil and small claims case files, maintaining compliance, and confidentiality of sensitive legal documents.

Education

Associate of Arts - Communication- Public & Interpersonal Speaking

Cuyamaca College
San Diego, CA

Skills

  • Office Administration
  • Calendar & Scheduling
  • Appointment & Dispatch Coordination
  • Procurement & Vendor Relations
  • Billing & Accounts Receivable
  • Budget Tracking
  • Customer Service & Phone Etiquette
  • Records Management
  • Meeting & Event Planning
  • Team Supervision
  • CRM Systems

Timeline

Business Development & Marketing Manager

Southern Cal Telecom
01.2025 - Current

Account Manager & Operational Lead

Tortora Promotions
01.2024 - 01.2025

Sr. Marketing & Operations Manager

Captivate Creator Management
01.2017 - 01.2024

Sales Operation Support- Call Center

Cox Communications
2012 - 01.2012

Clerical Associate

San Diego Superior Court
2008 - 2012

Associate of Arts - Communication- Public & Interpersonal Speaking

Cuyamaca College

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