Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashley Alcala

Gonzales,LA

Summary

Dynamic and results-driven professional with experience at Zachry Group, skilled in blueprint reading and team leadership. Proven ability to enhance operational efficiency and ensure safety compliance. Recognized for exceptional problem-solving skills, contributing to improved team performance and customer satisfaction in fast-paced environments.

Motivated and reliable professional with experience in operations management, customer service, and team leadership. Bilingual in English and Spanish, seeking a position where I can utilize my skills in communication, task management, and problem-solving to contribute to a dynamic team.

Overview

4
4
years of professional experience

Work History

Pipe Fitter Helper

Zachry Group
08.2023 - 05.2025
  • Measured, cut, threaded and assembled new pipe to place assembled pipe in hangers or other supports.
  • Improved pipefitting efficiency by assisting in the assembly, installation, and maintenance of piping systems.
  • Followed safe work practices, which included fall protection and personal protective equipment.
  • Enhanced safety measures by following proper procedures when handling hazardous materials during pipe installations.
  • Managed material handling and expediting, ensuring timely delivery to job .
  • Coordinated timesheet submissions and ensured accuracy of employee hours.
  • Acted as a liaison between office administration, supervisors, and field employees to ensure smooth operations and communication flow.

Sales Associate

Gap Outlet
03.2022 - 12.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Assisted customers with product selection and provided high-level customer service, increasing sales and customer satisfaction.
  • Maintained store cleanliness and organized displays, contributing to a positive shopping experience.

Sales Associate

Journeys Shoes
12.2021 - 03.2022
  • Provided product knowledge and recommendations to customers, improving store sales performance.
  • Ensured the store was well-stocked and organized, helping to maintain an attractive shopping environment.
  • Supported daily store operations, including inventory management and customer service.

Shift Leader

Firehouse Subs
05.2021 - 11.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Monitored inventory and handled customer issues promptly, ensuring customer satisfaction.

Education

High School Diploma -

East Ascension High
Gonzales, LA
05.2022

Skills

  • Blueprint reading
  • Measurement accuracy
  • Power tool operation
  • Active listening
  • Customer service
  • Data entry
  • Time management
  • Problem-solving skills
  • Positive attitude
  • Team leadership

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Pipe Fitter Helper

Zachry Group
08.2023 - 05.2025

Sales Associate

Gap Outlet
03.2022 - 12.2022

Sales Associate

Journeys Shoes
12.2021 - 03.2022

Shift Leader

Firehouse Subs
05.2021 - 11.2021

High School Diploma -

East Ascension High

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